THE COMPANY
At PAX, we’re on a mission to enhance people’s lives through exceptional consumer experiences—honoring the plant through pioneering innovation, science-backed quality, and award-winning design. For nearly two decades, PAX has delivered high performance products crafted for precision, purity, and consistency that are trusted by millions worldwide.
Our culture is built on putting people at the center of everything we do, making an impact together, and having fun along the way. We believe exceptional products, a thriving employee experience, and strong operational rhythms go hand-in-hand. PAX has been recognized for its brand, culture and products by The New York Times’ Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is certified Plastic Negative across all product lines by rePurpose Global, ensuring that twice as much plastic is removed from nature as is used in its products.
We’re seeking a Head of Human Resources who will lead with both heart and rigor: shaping culture, building scalable programs, enabling the business, and ensuring every employee’s experience reflects the same quality and care we bring to our products. The Head of Human Resources reports to the Chief of Staff and manages an HR Generalist.
ROLE AND RESPONSIBILITIES
As the Head of Human Resources, you’ll set the strategic direction for all People & Culture programs—spanning HR operations, talent management, total rewards, employee experience, and learning & development. You’ll serve as a key business partner to the executive team, providing insight and structure as we continue to evolve our organization, strengthen leadership capability, and deliver an outstanding employee experience.
This role is ideal for an experienced people leader who thrives in dynamic, high-growth environments and knows how to balance empathy with business enablement. You’ll bring both a strategic lens and a roll-up-your-sleeves approach, ensuring that our systems, policies, and culture scale with impact.
- Lead People Strategy: Develop and execute a multi-year People roadmap aligned to PAX’s business goals and culture vision—covering workforce planning, organizational design, and leadership development.
- Partner with Executives: Serve as a strategic thought partner to the CEO and leadership team, advising on talent strategy, org health, and change management.
- Champion Employee Experience: Design initiatives that strengthen belonging, recognition, and performance—ensuring PAX remains a place where talented people do their best work.
- Evolve HR Operations: Oversee HR systems, compliance, outsourced staffing, and data integrity while driving automation and process improvement for operational excellence.
- Develop Leaders: Build scalable programs for manager enablement, performance coaching, and leadership growth—embedding accountability and trust across all levels.
- Own Total Rewards: Partner with Finance to ensure compensation and benefits remain competitive, equitable, and aligned with our philosophy of pay-for-impact.
- Measure and Improve: Use data and insights (engagement surveys, turnover metrics, pay parity analytics) to guide decision-making and continuously elevate organizational health.
- Model Culture Leadership: Be the voice and example of PAX’s values—leading with transparency, inclusion, and integrity.
REQUIRED SKILLS & EXPERIENCE
- 10 + years of progressive HR or People leadership experience, including at least 3 years leading a multi-disciplinary People team (Ops, BP, L&D, Comp).
- Proven experience in scaling People processes and programs within high-growth, product-driven or consumer-tech companies.
- Strong business acumen—able to translate organizational goals into people strategies that drive measurable results.
- Exceptional relationship-building and influencing skills across all levels, from the boardroom to the front line.
- Deep knowledge of California employment law and compliance best practices.
- A bias toward simplicity, empathy, and execution—someone who listens deeply, acts decisively, and elevates the teams around them.
- Bachelor’s degree required; advanced degree or relevant certifications (e.g., SPHR, Coaching certification) a plus.
- This role is hybrid and requires working on-site in our San Francisco HQ at least three days per week.
PREFERRED QUALIFICATIONS
- Experience leading People functions in a hybrid or distributed workforce.
- Prior success in organizational transformation, sales-team management, as well as workforce design.
- Track record of building culture-forward programs that enhance engagement and retention.
- Prior experience in benefits evaluation, development and administration
PAX LABS PERKS & BENEFITS
- Competitive compensation, equity & bi-annual performance reviews
- Fully funded comprehensive medical, dental, and vision coverage
- 401K plan
- Generous PTO policy
- Paid Parental Leave
- Monthly wellness reimbursement
- Cell Phone reimbursement
- Employee Purchase Program for discounted PAX devices
- Weekly catered lunch, endless snacks and beverages
- Dog Friendly HQ in the Mission District of San Francisco
- Employee Assistance Program including access to online legal support
COMPENSATION
In addition to the benefits above, this role has a pay range between $170-190k + equity. This pay range represents what we believe, in good faith, this role will pay. The final pay will depend on many factors, including years and depth of experience, level, and location of the employee. We only expect to pay the top of the range in rare and exceptional circumstances, for candidates that far exceed the requirements and expectations of the position.
PAX VALUES
Put Consumers First - We are here to enhance their lives. We put their needs first in everything we do. We work together to deliver unique solutions for their benefit.
Build a Community - We are active and beneficial builders of a global community. We collaborate together to support sustainability, well-being and social equity efforts—both internally and externally—to establish cannabis as a force for good.
Innovate with Passion - We are passionate about enhancing the cannabis experience by making it positive, accessible and intuitive. We set the standards, innovate for consumers and find the yes as a team.
Be the Solution and Collaborate - We work as a team to achieve winning outcomes, knowing we each individually are the solution, but can only succeed together.
Lead with Humility and Transparency - We stay open and humble in everything we do. We value learning from each other, and cultivate transparency in our culture and products.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
