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Technical Support Engineer providing technical support for the global Adobe Customer base, handling technical issues, and ensuring customer success. Responsible for troubleshooting, resolving technical inquiries, and creating memorable customer experiences.
Customer Success Engineers at Adobe work with strategic clients to drive value realization and return on investment through AEM cloud solutions. They manage client relationships, provide technical support, and collaborate with internal teams to ensure client satisfaction. Proficiency in French language, Linux, and various technologies is required.
Collaborate with teams to develop scalable and high-quality cloud applications using Java, JavaScript, and various data technologies. Stay updated on emerging tech trends to enhance products. Take ownership of the software development lifecycle and work independently on tasks.