Top Remote Jobs in Ottawa

Lead Canada regulatory and financial crime compliance programs: engage regulators, horizon-scan Canadian legislation, maintain 2LoD FinCrime policies (KYC/EDD/transaction monitoring), advise product teams for compliant-by-design features, oversee monitoring/testing and internal audits, manage remediation and board reporting, and collaborate cross-functionally to embed scalable compliance controls.

Lead multi-year vision, strategy, and roadmap for Webflow's agent surfaces and AI platform. Align cross-functional teams, set quality standards and guardrails for non-deterministic agent experiences, serve both developers and creators, prototype and ship product improvements (including contributing code), and mentor PMs while measuring and iterating on outcomes.

Lead product strategy for infrastructure, reliability, and developer productivity platforms. Partner with engineering to improve developer velocity, reliability, and AI-first tooling. Build strategies connecting internal and customer-facing infrastructure, strengthen reliability metrics and processes, and lead a lean technical PM team as a player-coach.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Lead design and delivery of Apollo's enterprise control plane: permissions, roles, admin workflows, manager controls, territory and assignment, and governance. Define a standard permission model, admin and manager experiences, and instrumentation to support large-scale customers, improve security and reduce admin-driven friction, and enable enterprise adoption and expansion.

Manage a technical team focused on Git and Git-related infrastructure, balancing upstream open-source work with GitLab priorities. Drive long-horizon scalability, performance, and architectural projects while fostering technical rigor, ownership, mentoring, and strong asynchronous communication across distributed teams.

Perform real-time incident detection, containment, and remediation across Windows, macOS, and Linux. Conduct malware and forensic analysis, develop detection and countermeasure processes, produce customer-facing reports, and contribute thought leadership and public-facing content.

Serve as a technical contact augmenting customer support: onboard customers, perform health checks and business reviews, manage escalations and support cases, participate in on-call rotation, collaborate with sales to mitigate renewal risk, and leverage internal expertise and AI tools to drive customer success.

As a Sr. Technical Account Manager, you provide proactive support to Premium Support customers, ensuring their success with CrowdStrike's platforms and engaging at all organizational levels. Responsibilities include onboarding, conducting health checks, advocating customer needs internally, managing escalations, and identifying account expansion opportunities.

Build and maintain scalable integration and end-to-end test automation frameworks and CI pipelines. Optimize test execution, improve stability and reporting, support engineering teams with triage and best practices, write technical specs/ADRs, participate in on-call rotation, and collaborate across regions to evolve the companys test strategy and developer productivity tooling.

Lead design and delivery of Salesforce architecture and integrations for Revenue. Build custom development (Apex, LWC, Flow), govern CPQ and CLM (Ironclad) solutions, implement Workato integrations, mentor engineers, and partner cross-functionally to scale systems, ensure security, performance, and maintainability, and drive adoption of Salesforce capabilities including Einstein AI.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Provide Level 1–2 global IT support and manage endpoint lifecycle, identity and access, and workplace SaaS. Troubleshoot macOS/Windows, support MDM/endpoint security, run onboarding/offboarding, use ITSM tools, document processes, and collaborate with security and HR to maintain secure, compliant employee technology experiences.

Lead and modernize QA strategy across cloud-native insurance connectivity platforms. Drive AI-assisted test generation, automation frameworks, performance and regression testing, release validation, quality metrics, and mentor QA leaders to improve release confidence and reliability.