Top Remote Jobs in Ottawa

Support and improve security operations for production environments. Responsibilities include troubleshooting complex security issues, reviewing secure configurations, investigating root causes, applying security processes, automating checks, and managing encryption, certificates, PKI, keys, and HSMs. The role also maintains runbooks, documents findings, assesses risk, and coordinates security improvements across teams.

Own the full sales cycle for SailPoint’s Identity Security solution within the Canadian Federal Government market. Responsibilities include territory and account planning, prospect discovery, competitive positioning, partner coordination, demonstrations, RFP responses, negotiations, forecasting, quota achievement, and customer expansion. The role leads virtual teams of presales, partners, professional services, marketing, and customer success resources while maintaining Salesforce and pipeline accuracy. Approximately 50% business travel is expected.

Own scalable customer programs from planning and recruitment through launch, engagement, measurement, closeout, and handoff. Coordinate Product, Design, Research, Marketing, Customer Success, Sales, and Analytics teams. Lead pre-PMF product testing, relaunch the Customer Advisory Board, integrate customer testing into launch-readiness processes, and establish repeatable customer insight loops and operating playbooks.

Manage technical accounting for complex transactions, including revenue, stock-based compensation, leases, debt, capitalized software, and equity. Research and document accounting positions, own policies, implement new accounting standards, prepare journal-entry support and financial statement disclosures, and assist with proxy reporting and audits. Collaborate with Legal, FP&A, business teams, and auditors while ensuring compliance with US GAAP.

Lead backend engineering work for Affirm’s lakehouse infrastructure, delivering reliable, scalable distributed data systems. Own quarterly goals, guide engineers through ambiguous problems, collaborate with product and analytics stakeholders, improve technical standards, monitor system availability, support on-call operations, and mentor team members. The role focuses on large-scale data platforms and technologies including Iceberg, Flink, Airflow, Spark, Kafka, Snowflake, AWS, MySQL, Kubernetes, and Terraform.

Coordinate interview scheduling, communicate with candidates, resolve scheduling challenges, and partner with recruiters, hiring teams, interviewers, and administrative staff. Own recruiting coordination projects and process improvements, support interviewer operations and training, and help deliver an efficient, thoughtful candidate experience.

Provide high-touch technical and operational support to merchant partners using Affirm. Troubleshoot complex account, configuration, and platform issues; coordinate with Engineering, Sales, Client Success, and Operations; manage multiple inquiries; develop scalable support processes; communicate product updates; and aggregate merchant feedback to inform product planning.

Lead the vision, strategy, roadmap, and adoption of GitLab’s test and code coverage capabilities. Identify customer problems involving pipeline failures, flaky tests, test automation, coverage, and recovery. Partner with Engineering and Design to create agent-driven workflows for diagnosis, test optimization, coverage analysis, and safe recovery. Measure outcomes, validate solutions with customers, influence cross-functional stakeholders, and mentor product managers.

Own the vision, strategy, roadmap, and commercialization of GitLab Orbit, a software lifecycle context graph. Lead graph modeling, ingestion, indexing, querying, APIs, agent interfaces, governance, and enterprise readiness. Partner with Engineering, Design, Marketing, Sales, and Customer Success to validate customer needs, define product-market fit, launch and expand adoption, develop pricing and business cases, and track business outcomes. Mentor product managers and influence executives and technical customers.

Own budgeting, forecasting, long-range planning, reporting, financial modeling, and decision support. Partner with business leaders to analyze performance, spending, headcount, SaaS metrics, profitability, investments, EBITDA, working capital, and M&A opportunities. Maintain EPM models and reporting integrity, improve processes, prepare executive and Board materials, and communicate risks and recommendations to financial and non-financial stakeholders.

Design, develop, debug, and test cloud-connected firmware features (C/C++ and Go). Support and scale IoT device fleet, build observability and rollout metrics, triage customer/QA issues, and collaborate cross-functionally to deliver production-ready firmware.

Lead large, ambiguous product design initiatives across multiple product areas from discovery through launch and iteration. Define interaction patterns and visual systems, engage strategic customers, partner with Product and Engineering leaders, use AI tools in design workflows, ship code across design systems, web products, and mobile apps, and mentor other designers.

Supports and optimizes the Genesys contact center platform, including routing, IVR, omnichannel workflows, integrations, and flow logic. Troubleshoots platform incidents, monitors system performance, implements simple features, and supports voice, SMS, and email channels. Collaborates with Salesforce teams, technical support, telecom carriers, and business stakeholders to translate requirements into technical solutions and maintain reliable customer and agent experiences.

Build and operate a distributed telemetry data platform for ingest, processing, indexing, compression, storage, and query. Design APIs, horizontal scaling, fault tolerance, multi-environment deployments, customer data isolation, and high-performance systems supporting petabytes of data and millions of series. Engineers own projects from design through release and operations while solving complex distributed-systems challenges on a small founding team.