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Promote Trader Corporation's media solutions to clients, develop high revenue accounts, provide excellent customer service, and meet customer needs through consultative sales techniques.

The Client Support Representative at TRADER Corporation will respond to inbound calls and emails from dealerships, troubleshoot and resolve inquiries, provide training on Dealertrack Canada products, and discuss product benefits with stakeholders. Key responsibilities include interacting with internal and external partners, triaging and resolving issues, providing training, and escalating systemic issues. Qualifications include 2+ years of customer service experience, exceptional communication skills, prioritization abilities, problem-solving skills, and a college diploma or equivalent experience.

Acquire new clients and maintain customer service with current customers. Conduct prospecting, coordination, submissions, sales preparation, and follow-ups. Maintain CRM database.