SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
We’re seeking a New Business Account Executive with a particular focus on prospects within the Non-Profit and Education sector, who believes that Feedback is Fuel, embodies a growth mindset, and is eager for an opportunity to take ownership of their success, all while helping our customers discover the impact of our enterprise feedback offerings.
As an Account Executive, you will be responsible for selling SurveyMonkey’s enterprise product suite into two key market segments:
- New Logos: Organizations not currently using SurveyMonkey in any capacity.
- Existing Self-Service Users: Customers currently using our self-serve, lower-cost plans, who can realize more value by upgrading to our enterprise solutions.
What you’ll be working on
- Full-Cycle Selling: Own the entire sales process from initial outreach and prospecting to solution-based consultative positioning, negotiation, and close.
- Strategic Prospecting: Use ZoomInfo, Outreach, and other tools to identify high-value new prospects and expand relationships with existing self-serve customers.
- Consultative Approach: Employ a solution-oriented, consultative selling style informed by the Sandler selling methodology and the MEDDPICC qualification framework. You’ll uncover customer needs, map SurveyMonkey’s capabilities, and articulate clear value.
- Deal Management: Leverage Salesforce and Gong to track deal progress, forecast accurately, and continuously improve based on deal insights and feedback.
- Territory & Pipeline Management: Organize and prioritize effectively to achieve quota, manage multiple accounts, and maintain a healthy pipeline.
- Continuous Learning & Improvement: Stay informed about industry trends, competitive landscape, and evolving customer needs. Incorporate feedback, embrace coaching, and learn from every win or loss.
We’d love to hear from people with
- Proven Success in Sales: 1-5+ years of full-cycle B2B sales experience, ideally in SaaS but not required. We often sell to Marketing, HR, and IT departments.
- Pipeline Generation: Experience building a pipeline with prospects through various sources (outbound value selling and first meeting generation, inbound marketing leads, product driven leads, etc)
- Familiarity with MEDDPICC: Demonstrated success applying MEDDPICC or a similar methodology to close deals with multiple stakeholders.
- Tech Stack Proficiency: Experience using Salesforce (CRM), Outreach (sequencing), Gong (conversation intelligence), and ZoomInfo (prospecting).
- Excellent Communication & Presentation Skills: Ability to demonstrate history of engaging senior-level stakeholders with confidence and credibility.
- Adaptability & Business Acumen: Experience building business cases with prospects, developing Champions, and creating Mutual Action Plans to win business.
- Strong A.I. Curiosity: Demonstrated curiosity and hands-on experience with generative and research AI tools (e.g., ChatGPT, Gemini, Claude, or similar) to accelerate prospecting, personalization, and productivity; a growth mindset toward leveraging AI in the sales process is essential.
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI - Hybrid
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
SurveyMonkey Ottawa, Ontario, CAN Office
200 Laurier Ave W, Ottawa, Ontario, Canada, K1P 6M7
