About the Team/Role
An Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments
received from customers in an accurate and timely manner. This involves working with a variety of financial
institutions and posting systems. You may process adjustments, refunds, or perform account reconciliations.
How you'll make an impact
Ensures that payments received from customers are applied accurately and in a timely manner to accounts, based on SLOs.
Processes and records all payment types, including ACH, wires, and lockbox activity.
Reconcile payment discrepancies by working closely with Collections, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved in a timely manner with no customer disruption.
Responsible for processing adjustments, write-offs, and refunds.
Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data.
Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions.
Periodic training of other AR Specialists on individual processes relative to their platform/duties.
These statements are intended to describe the general nature and level of work being performed rather than give an exhaustive list of all duties and responsibilities.
Experience you'll bring
Bachelor’s degree and/or a minimum of 2-4 years of experience in a comparable role.
Strong accounting, analytical, and problem-solving skills.
Intermediate knowledge of PC based application software with an emphasis on Google Sheets.
Independently seeks opportunities to improve processes, proactively expands knowledge through exploration, and takes ownership of their professional development.
Excellent time management, prioritization, goal setting, planning, and work scheduling skills.
Strong attention to detail.
Must successfully pass a background investigation.
Strong communication and interpersonal skills.
Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes.
