The Ad Operations Specialist coordinates ad order entries, ensures timely workflows, and communicates with customers to resolve issues.
At A Glance...
Our Ad Operations Specialist are centralized roles that support the entire Spectrum Reach footprint. They Coordinate order entry for ad schedules across the country and ensure that work flow for orders are completed accurately and in a timely manner
Who We Are...
Spectrum Reach is the advertising sales division of Charter, offering custom solutions for advertisers through national cable networks, internet advertising, mobile marketing and events supported by marketing, research and award-winning creative services teams. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer. From traditional commercial advertising to exciting new possibilities in interactive media, Spectrum Reach brings advertisers effective, efficient ways to turn our audiences into their customers. You can learn more about us at
Spectrum Reach Connects You To More....
What We Look For In Everyone At Spectrum Reach...
Our team player way of life is what makes us a great organization to work for. We focus on the goals and reach them regardless of the multiple tasks we have on our plates. We look for those outgoing individuals who want to exceed those goals and make a difference. You know the value of organization and can prioritize effectively. The excellent verbal and written communication/support you can provide to internal, external, and client teams is how you make a positive impact.
DUTIES/REQUIREMENTS
QUALIFICATIONS
EDUCATION/EXPERIENCE
A Deliberate Path To Success...
We appreciate enthusiasm and dedication at Spectrum Reach. That is why we invested time to create a comprehensive unified Career Path. With multiple ways to progress, start on a learning course and see how far you can go.
ATF108 2025-55774 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Our Ad Operations Specialist are centralized roles that support the entire Spectrum Reach footprint. They Coordinate order entry for ad schedules across the country and ensure that work flow for orders are completed accurately and in a timely manner
Who We Are...
Spectrum Reach is the advertising sales division of Charter, offering custom solutions for advertisers through national cable networks, internet advertising, mobile marketing and events supported by marketing, research and award-winning creative services teams. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer. From traditional commercial advertising to exciting new possibilities in interactive media, Spectrum Reach brings advertisers effective, efficient ways to turn our audiences into their customers. You can learn more about us at
Spectrum Reach Connects You To More....
- Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
- Learning Culture: We invest in your learning and provide paid training and coaching to help you succeed
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed
What We Look For In Everyone At Spectrum Reach...
Our team player way of life is what makes us a great organization to work for. We focus on the goals and reach them regardless of the multiple tasks we have on our plates. We look for those outgoing individuals who want to exceed those goals and make a difference. You know the value of organization and can prioritize effectively. The excellent verbal and written communication/support you can provide to internal, external, and client teams is how you make a positive impact.
DUTIES/REQUIREMENTS
- Communicate traffic functions & capabilities back to internal & external customers
- Monitor schedules, exception reports and work with Account Executives to recover any lost revenue
- Ensure that all orders are entered completely & correctly and on time
- Track client tapes using the traffic system; Maintain files on all paperwork and electronic orders
- Assist Account Executives, Sales Management and technical staff to diagnose problems with schedule delivery
- Work with Account Executives to ensure proper copy is applied to all orders
QUALIFICATIONS
- Maintain high level of support to internal & external customers
- Knowledge of MS Office applications (mainly Excel, Word and Outlook)
- Industry specific knowledge of general ad sales order entry practices
- Ability to work under deadline pressures
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Knowledge of the Traffic System as well as sales automation software a plus, but not required.
EDUCATION/EXPERIENCE
- Experience working in an office environment highly preferred
- Must have Microsoft Office experience; especially MS Excel
- Bachelor's degree or higher preferred
- Experience in Media a plus
A Deliberate Path To Success...
We appreciate enthusiasm and dedication at Spectrum Reach. That is why we invested time to create a comprehensive unified Career Path. With multiple ways to progress, start on a learning course and see how far you can go.
ATF108 2025-55774 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Top Skills
Excel
MS Office
Similar Jobs at Spectrum
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Ad Operations Specialist manages ad order entry, monitors schedules, collaborates with account teams, and ensures accurate and timely ad delivery.
Top Skills:
ExcelMS OfficeSales Automation SoftwareTraffic System
Information Technology • Internet of Things • Mobile • On-Demand • Software
As a Communication Desk Manager, you will supervise daily activities, coach employees, manage escalations and outages, and improve processes.
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Associate Network Ops Engineer monitors network systems, resolves issues, manages escalations, and communicates outages while collaborating with internal and external teams.
Top Skills:
IpNetwork Operations ToolsTicketing PlatformsVideo NetworksVoice
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.