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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Are you passionate about leveraging AI to transform network management and automation?
Join Ciena’s dynamic software development team, where we specialize in cutting-edge technologies to enhance network performance, reliability, and automation. As an AI Application Developer, you’ll play a pivotal role in designing and delivering AI-driven applications within the Navigator Network Control Suite, using Generative AI, Classical AI/ML, Agentic AI techniques, and Large Language Models (LLMs) to optimize operational workflows.
How You Will Contribute:
Develop and integrate AIOps solutions into the Navigator Network Control Suite, collaborating with cross-functional teams.
Analyze large datasets to extract actionable insights and enable data-driven decision-making.
Research, evaluate, and apply Generative AI and Agentic AI techniques to transform operational workflows.
Fine-tune and train AI/ML models tailored to Ciena’s product use cases.
Define and implement best practices for AI solution development, deployment, scalability, and reliability.
Conduct code reviews, testing, and debugging to ensure high-quality software delivery.
Stay updated with advancements in AI, AIOps, Data Science, and related technologies to continuously improve solutions.
The Must Haves:
Bachelor’s degree in AI, Computer Science, Engineering, or a related field.
3+ years of experience in AI software development, including production-deployed AI systems.
Expertise in Large Language Models (LLMs), agentic frameworks, RAG (Retrieval-Augmented Generation) techniques, and transformers.
Proficiency in machine learning frameworks like TensorFlow or PyTorch and data analysis tools.
Proven track record of delivering complex microservice-based software systems.
Familiarity with cloud platforms like AWS or Azure and containerization technologies like Docker and Kubernetes.
Strong programming skills in Python, Java, or C++.
Solid understanding of network management principles and protocols.
Exceptional problem-solving abilities, with a passion for continuous learning and innovation.
The Assets:
Experience with network management solutions.
Advanced degree (Master’s or Ph.D.) in AI, Computer Science, or a related field.
Pay Range:
CDN $93,000.00 - $148,600.00
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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Ciena Ottawa, Ontario, CAN Office
385 Terry Fox Dr, , Ottawa, ON , Canada, K2K 0L1
