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Bevertec

Bilingual Technical Support Specialist

Posted 2 Days Ago
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Remote
Hiring Remotely in QC, CAN
Entry level
Remote
Hiring Remotely in QC, CAN
Entry level
Provides onsite and remote L1/L2 technical support for production and development systems, hardware, software, servers, networks, mobile devices, printers, and configured services. Responsibilities include troubleshooting desktop hardware and operating-system issues, building and imaging laptops, supporting Windows and Office products, maintaining infrastructure, and delivering customer service. The role requires French and English fluency, onsite work in Saguenay, personal vehicle use, and participation in an on-call rotation.
The summary above was generated by AI

BEV123

Job Role: Site Support technician (Bilingual French)

Location : Saguenay, QC/Onsite

Position Type : Contract Role

Duration: 1 year contract + extensions

5 Days Onsite

Bilingual: French and English

On-call rotation one week.

Note: Looking candidates local to Saguenay, QC

Personal Vehicle required:

  • Millage reimbursed
  • Insurance (per vehicle)

Must Have:

  • Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes)
  • Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting
  • Demonstrated technical understanding of a broad range IT infrastructure environment
  • Azure Intune is a plus
  • Strong understanding of effective customer service
  • Relevant technical knowledge of Windows 11 and Client Office suite of products
  • Ability to troubleshoot and resolve desktop hardware faults
  • Build new laptop and have sufficient knowledge on the imaging process
  • Mobile support: iOS and Android
  • Basic printer support
  • French is mandatory

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

About Bevertec:

For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.

Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.

Learn more at www.bevertec.com


How to Apply

Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at [email protected]

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