The Business Analyst will gather requirements, analyze processes, support system implementations, and enhance workflows to improve funding systems and client experiences.
About Us:
At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. Our expertise and forward-thinking technology create customized, cutting-edge solutions for clients in over 80 industries. We are proud to have been named to the prestigious Inc. 5000 Fastest Growing Company list in 2023, recognized as a ‘Great Place to Work’ by the Secured Finance Network, and celebrated as a ‘Most Innovative Company’ by ABF Journal; all thanks to our dynamic team who are the cornerstone of our success.
To continue to innovate and find better solutions for our company and clients, we need bright minds, enthusiastic advocates, and savvy industry professionals. By joining our team, you will have the opportunity to unleash your potential, challenge yourself, and experience a rewarding culture with competitive salaries and unique employee benefits.
Are you ready to make an impact and help us shape the future of finance?
The Role:
As a Business Analyst on the Project Management Team, you will bridge the gap between business needs and technology solutions. You will work cross-functionally with stakeholders from operations, credit, finance, and IT to gather requirements, analyze current processes, support system implementations, and drive continuous improvement in factoring workflows.
You’ll contribute to projects that enhance our funding systems, improve client onboarding, optimize reporting tools, and enable scalable growth.
Responsibilities and Duties
At eCapital, we're not just a funding provider—we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value:
eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. Our expertise and forward-thinking technology create customized, cutting-edge solutions for clients in over 80 industries. We are proud to have been named to the prestigious Inc. 5000 Fastest Growing Company list in 2023, recognized as a ‘Great Place to Work’ by the Secured Finance Network, and celebrated as a ‘Most Innovative Company’ by ABF Journal; all thanks to our dynamic team who are the cornerstone of our success.
To continue to innovate and find better solutions for our company and clients, we need bright minds, enthusiastic advocates, and savvy industry professionals. By joining our team, you will have the opportunity to unleash your potential, challenge yourself, and experience a rewarding culture with competitive salaries and unique employee benefits.
Are you ready to make an impact and help us shape the future of finance?
The Role:
As a Business Analyst on the Project Management Team, you will bridge the gap between business needs and technology solutions. You will work cross-functionally with stakeholders from operations, credit, finance, and IT to gather requirements, analyze current processes, support system implementations, and drive continuous improvement in factoring workflows.
You’ll contribute to projects that enhance our funding systems, improve client onboarding, optimize reporting tools, and enable scalable growth.
Responsibilities and Duties
- Collaborate with project managers to define project goals, scope, timelines, and success criteria.
- Gather and document business requirements through interviews, workshops, and data analysis.
- Map current factoring processes (e.g., onboarding, verification, collections) and identify pain points or inefficiencies.
- Translate business requirements into functional specifications for technical teams and system vendors.
- Support implementation of new platforms or system enhancements (e.g phone systems, CRM, dashboards).
- Perform data analysis to support decision-making on project priorities, risk assessment, and ROI.
- Assist in UAT (User Acceptance Testing), documentation, and training related to new processes or systems.
- Monitor project performance against milestones and escalate risks or blockers as needed.
- Help define and track KPIs for operational performance, client experience, and project impact.
- Participate in post-project reviews to assess outcomes and recommend follow-up actions.
- Present findings and recommendations to senior leadership to support strategic initiatives.
- Bachelor’s degree in business or related field.
- 2+ years of experience as a Business Analyst, preferably in financial services, factoring, or lending environments.
- 2+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience.
- Experience defining requirements and using data and metrics to draw business insights and make business recommendations.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Excellent communication and presentation skills.
- Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
- Strong knowledge of the factoring industry, including receivables management, client invoicing workflows, and debtor payment behaviors.
- Understanding of credit risk assessment, including financial statement analysis and exposure to underwriting or credit scoring models.
- Proficiency in documenting workflows, identifying inefficiencies, and recommending improvements using tools like Visio or Lucidchart.
- Competitive Compensation
- Annual Bonus Incentives
- Vacation & Sick Time
- Health, Dental, and Life Benefits
- RRSP Matching
- Abundant professional development opportunities at a growing and thriving Fintech company!
At eCapital, we're not just a funding provider—we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value:
- Agility: We adapt quickly to changing market conditions and customer needs.
- Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together.
- Accountability: We hold ourselves to the highest standards in all aspects of our work.
- Innovation: We constantly push boundaries to create better solutions for our clients.
eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
Top Skills
Lucidchart
Power BI
SQL
Tableau
Visio
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