Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance:
Q2 is seeking a Business Consultant to work closely with a team of implementation professionals responsible for implementing Q2 products and solutions for our Integrated Services clients. The Business Consultant will be the consultative “voice of Q2”, responsible for advising clients on the appropriate solutions based on their strategy and goals. Typically involves interaction with sales, systems engineering, product development, and other members of cross-functional teams. May communicate in various forms to Q2 and Client Executive level staff. These types of communication can include emails, presentations, and formal and informal ad hoc meetings. These communication events can include consultative recommendations, setting expectations, determining scope, and negotiating and facilitating conflict resolution.
A Typical Day:
· Act as a subject matter expert in product features, functionality and how those impact the client environments from setup to delivery
· Utilize scoping methods to determine appropriate solution, sizing, and dependencies for new scope requests from the client
· Collaborate with Solutions Architect and development resources to ensure suggested solutions are feasible
· Collaborate with Business Analysts to ensure client requirements and implementation objectives are aligned from a feature and functionality perspective
· Work with client and internal Q2 teams to ensure that the proposed approach is the best practice or leverages the most effective path to success, technically and operationally
· Help the implementation teams identify any structural or design risks and ensure mitigation plans are in place and documented by the project manager, so the proper risk profile is communicated and managed to
· Responsible for maintaining knowledge of the client’s individual environment, making recommendations for products and features for which the client is not utilizing
· Monitor and review Q2 release notes, presenting tailored release updates of items important to the client
· Ensure product implementations and customizations knowledge is documented and accessible across teams for future client benefit
· Facilitate demos on product features and custom development
Bring Your Passion, Do What You Love. Here’s What We’re Looking For:
• Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
• Familiarity with enterprise software deployment architecture and methodologies
• Domain knowledge of financial institution operations, particularly money movement and the technologies supporting those processes
• Excellent written/oral communication skills and the ability to present and interact with multiple levels of client stakeholders, including leadership
• Collaborative with strong problem solving and critical thinking skills
• Demonstrates initiative and the ability to act independently with little oversight
• Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task
• Passion for improving processes and a commitment to client satisfaction and advocacy
• Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines
• Ability to travel up to 20% of the time
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
