Business Operations Coordinator
$80k – $95k • 0.02% – 0.5%
Role: Business Operations Coordinator
Location: Toronto, Ontario
Company
We are on a mission to transform HR for everyone through AI & fintech
Borderless AI builds AI agents for HR departments. The company leverages the power of generative AI to automate and accelerate routine tasks for HR teams such as employee onboarding, payroll, and paying international team members. Borderless AI’s AI agents allow users to access the world’s HR knowledge and execute tasks such as AI-powered employment agreement generation.
The company is headquartered in Toronto, Canada and is backed with over $35M in funding by investors like Susquehanna, Aglaé Ventures, and the co-founders of Cohere. For more information, go to: https://www.hireborderless.com/.
With the advancements in AI agents, technology companies like Borderless AI are turning labour into software. That means the addressable market is not the software market, but the services market measured in the trillions of dollars. We have a world-class suite of seasoned executives from some of tech's most prestigious companies, and are continuing to scale our team very quickly. Borderless AI has found product-market fit and we’re excited by our mission to build tooling for the future of HR. Interested in joining our customer obsessed, hardworking, and fast-moving team? Check out the opportunity below.
The Opportunity:
We’re looking for a strategic, systems-minded operator to lead one of the most important initiatives at Borderless AI: expanding our ability to act as a true EOR in 180+ countries while making sure our payroll and payment execution is world-class in any currently operated countries. Today, our core EOR capabilities are live in a select number of countries. This role will spearhead the operational infrastructure, compliance frameworks, vendor transitions, and legal and payment foundations needed for Borderless AI to operate directly and compliantly around the world. In countries where we already operate, your mission is to level up how we work - process, tooling, technology and reporting - you’ll own this end to end to build a scalable and resilient payments machine that continues to be best in class in our industry. This isn’t about maintaining the status quo — it’s about helping to architect the next phase of a global HR platform. It’s a highly cross-functional role with direct business impact and a massive opportunity for growth.
**Role and Responsibilities **
- Level up our internal payroll delivery at scale across multiple countries, working cross functionally to deliver a consistent and scalable solution
- Project manage change in our payment stack to continue improving the experience and reliability for our customers
- Build and execute the roadmap to scale our in-house EOR capabilities from a few countries to global coverage
- Partner with Customer Success and Product, Engineering to ensure operational readiness and quality in each market
- Develop and implement systems and processes to reduce reliance on third-party vendors
- Find and execute the paths to opening bank accounts, developing payroll systems, building partnerships with benefits providers, all while making sure we’re compliant with local laws and regulations
**Great Candidates will have **
- 4+ years of experience in accounting, finance, operations, legal/compliance, or HR at a high-growth company, ideally with global exposure
- A bias for systems-thinking and comfort with ambiguity — you’re energized by building from scratch
- An understanding of payments, ideally in a cross-border capacity
- Proven ability to manage cross-functional projects involving Customer Success, Development, and Product teams
- Experience working with vendors, international compliance frameworks, or EOR providers is a big plus
- Exceptional organizational and communication skills
- A strong sense of ownership — you care deeply about the quality and impact of your work
About the Borderless AI team:
We're an early stage company and we love to collaborate in person 5 days a week in our Toronto HQ. We offer a healthy benefits & perks package, including free lunch everyday. Customers are the heart of our business, we're obsessed with our customers, and that drives the bulk of our decisions.
Big challenges don’t scare us. We’re solving global problems that need creativity, technology, and determination. Be part of the impact! We'll grant you a lot of autonomy and trust, and back it up with meaningful empowerment and support.
We appreciate your interest and application. Only those applicants under consideration will be contacted.
Borderless AI is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
.png)
