At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We are looking for a Business System Analyst to work remotely on contract basis. The BA will drive the collation, creation and maintenance of various types of business and user documentation. This individual will work with the Business, IT and functional partners and senior leads to gain and analyze business requirements and build crucial business documents, including but not limited to business requirements documents, user stories, process flow documentation, user documentation, etc.
This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.
Job Responsibilities:
- Conduct design review meetings with system architects and product development team to discuss and document technical approaches to client requested custom functionality.
- Accountable for being a product SME across available functions, features, and configurations
- Create, manage and maintain all project deliverables including business requirements documents (BRD), functional specifications, process flows, client-specific user guides and test scripts.
- Participate in IT meetings as needed to transfer knowledge of the client’s business objectives, evaluate conceptual designs, or confirm deliverables as required
- Act as liaison between all project stakeholders including Business, Product Owners, Development, Quality Assurance, Project Management and Client Support to ensure understanding of requirements, project objectives, and solutions
- Facilitate configuration meetings with clients and implement product configurations.
- Capture, document, and memorialize configurations for use in supporting the client and internal team uses to thoroughly understand and use the program
- Perform quality assurance testing during the development phase and go-live
- Provide demonstrations and training to internal and external stakeholders
- Occasional travel may be required
Qualifications / Requirements:
- 7+ years working experience as a Senior Business Systems Analyst/BSA
- Excellent interpersonal skills and experience at dealing with clients/users at all levels, singly and in groups.
- Presentation skills of technical solutions to business audiences
- At least 3 years working with in an agile system development life cycle environment, best practices required to implement effective solutions
- Excellent troubleshooting and problem- solving skills, specific to highly technical and customer focused service environment
- Ability to work independently or as a team member on projects of varying size and scope.
- Strong problem solving, analytical, negotiation and writing skills.
- Strong experience with MS Office (Word, Excel, PowerPoint, Project, Visio).
- Strong experience with SharePoint, JIRA
- Working experience with Agile SDLC Methodologies.
- Working knowledge of the BABOK.
- Working knowledge of XML, HTML and CSS
- Experience in the marketing industry a plus.
- Experience in the financial industry a plus.
Hourly range $45-50/hr CAD
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Broadridge Ottawa, Ontario, CAN Office
Ottawa, ON, Canada
