PointClickCare Logo

PointClickCare

(Canada)- Senior UX Designer

Posted 7 Days Ago
Be an Early Applicant
In-Office or Remote
2 Locations
Senior level
In-Office or Remote
2 Locations
Senior level
The Senior UX Designer will improve platform usability, conduct user research, create mockups, and collaborate with cross-functional teams to enhance user experience.
The summary above was generated by AI
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.


**Travel to Office expectations**
For Remote Roles: As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Must have portfolio attached for eligibility*


Job Summary:

PointClickCare is looking for a talented Senior UX Designer interested in making a real difference in human lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fast-moving environment.

Reporting to our Manager, UX, you will be deeply involved cross functionally with the Product and Engineering teams. By building relationships with our users, representatives, customer success and other groups, you will holistically improve the usability of our platform in a way that is in touch with our users' needs.

Duties and Responsibilities:

·       Conducting user research and testing
·       Creating mockups to articulate functionality and design
·       Refining user personas and mapping journeys
·       Championing best practices in user experience design
·    Collaborate with Product Management to Iterate on strategic execution
·       Collaborate with Engineers and QA to ensure accurate implementation

 
 
Your Key Strengths:

·       Expert level of professional UX design experience
·       Strong eye for visual design - let's have the best UI in healthcare
·     Experience with AI prototyping tools
·       Flawless attention to detail
·       Experience procuring qualitative and quantitative data
·       Experience working in an agile environment
·       Expertise with established and emerging design practices
·       Ability to manage competing priorities
·       Passion for helping others and fostering relationships throughout the org
·       Creative and analytical mindsets
·       We don't touch code, but working knowledge of HTML and CSS is helpful for discussing specs with engineers
·       Expertise in design and prototyping tools such as Figma, Adobe, Protopie, etc
·       Experience in usability testing and analytics platforms



 

#Tech D - P3
#Toronto
#LI-MG1
#LI-Remote



It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Top Skills

Adobe
Ai Prototyping Tools
Figma
Protopie

Similar Jobs

2 Hours Ago
Remote
Canada
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Solutions Sales Executive leads sales strategy in ITSM, collaborates with internal teams, and drives customer success across territory accounts.
Top Skills: Google SuiteSalesforceSlackZoom
3 Hours Ago
Remote
Canada
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Workday Analyst will enhance Workday capabilities, provide insights, support integrations, and drive process efficiency across People Technology.
Top Skills: OktaWorkday
3 Hours Ago
In-Office or Remote
7 Locations
Senior level
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage complex technical programs, ensuring risks are mitigated while coordinating cross-functional teams, enhancing screening infrastructure and internal tools for scalability.
Top Skills: Agile MethodologiesApi IntegrationsConfluenceJIRA

What you need to know about the Ottawa Tech Scene

The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account