Motorola Solutions Logo

Motorola Solutions

Channel Sales Support Engineer - IP Video (Northwest / Southwest)

Posted 2 Days Ago
Remote
Hiring Remotely in Colorado
Mid level
Remote
Hiring Remotely in Colorado
Mid level
The Channel Sales Support Engineer will assist in developing customer relationships, support sales and profitability goals, train partners on products, and manage technical aspects during the sales process, including proof of concept demonstrations. The role requires travel to client locations and trade shows.
The summary above was generated by AI

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewIP Video is the creator of the HALO Smart Sensor, a multifunctional safety and security device with built-in vape detection and air quality monitoring, gunshot detection, abnormal noise and motion detection and emergency keyword detection. The HALO Smart Sensor improves situational awareness and makes it possible to help protect people and spaces even where video security solutions are not permitted.
Job Description

We are currently seeking a Channel Presales Support Engineer (PSE) for our Northwest / Southwest Territory. The PSE will be responsible for supporting the territories RCSM and CAM on partnerships with Security and IT Integrators, Building Automation dealers, A&E Firms on client opportunities. The PSE reports to the Global Channel Support Manager, however we are looking for independent leaders who are self-managing.

Responsibilities:

  • Support new customer relationships both within partner and end-user communities

  • Help achieve sales, profitability, and customer recruitment objectives and represents the entire range of company products and services to assigned customers within their region(s)

  • Co-develop materials and conduct training for company products for the channel

  • Proactively drive and manage the technology phase of the sales process, and reporting

  • Support our 3rd party technology integration partners with training and product understanding on combined solutions

  • Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users

  • Drive proof of concept and registered projects with the sales team including providing end of evaluation reports illustrating product and experience value alongside sales team to assist in project close

  • Liaise between helpdesk, sales and the channel on technical questions which arise during the sales process

  • Technical support and set up at trade shows

  • This position requires travel to trade shows, conferences, and client locations

Qualifications:

  • 3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture

  • Bachelors Degree preferred

  • Equipped in providing business-to-business technology/physical security technical support environment with a track record of success 

  • Proficient knowledge of security and/or building automation products is a plus

  • Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus 

  • Experience with supporting enterprise solutions

  • Effective understanding and experience with the corporate culture, environment, and decision processes

  • Strong verbal and written communication skills

  • Ability to express technical concepts in simplified ways

  • Independent, self-disciplined and a problem solver

  • Helpful attitude and team centric, accountable, and takes initiative

  • Ability to travel up to 25% of the time within the designated region

We will be accepting applications between 12/5/2024 date and 3/5/2025 date.

Target Base Salary Range: $50,700 - $110,400 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. 

#LI-RO1


Basic Requirements

  • 3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture


Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

Similar Jobs at Motorola Solutions

Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Cloud Sales Engineer will present and demonstrate Ava's software-defined security platform, train sales teams and partners, support RFP responses, and maintain customer relationships. Responsibilities include conducting product demonstrations, managing demo equipment, and collaborating with customer support teams, involving extensive travel to assist with sales, integration, and troubleshooting.
Top Skills: Programming
4 Days Ago
Remote
Colorado, USA
Junior
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Support Technician I will provide post-sales support for Flex software, addressing technical questions and issues for customers. Responsibilities include diagnostics, performance optimization, testing modified programs, and supporting a positive relationship with clients. The technician may also work with project teams to enhance products and ensure supportability.
Top Skills: LinuxUnixWindows
11 Days Ago
Remote
Colorado, USA
Mid level
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Field Engineer is responsible for the deployment and support of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems in public safety projects. Duties include system troubleshooting, installation, adherence to Standard Operating Procedures, and ensuring system performance while assisting team members with technical leadership.
Top Skills: Ip NetworkingMicrosoft SqlMicrosoft Windows ServerVMware

What you need to know about the Ottawa Tech Scene

The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account