Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We’re looking for a Claims Assistant I, Data Retention to join our growing team! This is a contract position from January 2026 until December 31 2026.
You will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance Claims.
What you'll do here:
- Prepare forms and correspondence to insurance clients, vendors and legal representatives.
- Manage file storage and retrieval process for closed files.
- Provide various administrative support such as photocopying, scanning, etc.
- Open new claims and assign appropriate claims adjusters.
- Process, coordinate, sort and distribute incoming correspondence.
- Process payments on claim files.
- Identify process improvements to management.
- Greet customers, as required.
What you bring to the table:
- High School or College Diploma including business/administration training or any combination of equivalent education and experience.
- 3 months to 1 year of work experience.
- Experience working with data entry and handling administrative tasks considered an asset.
- Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
- Effective communications skills with an emphasis on customer service.
- Strong computer skills or training with standard office applications including strong data entry skills.
- No Canadian work experience required however must be eligible to work in Canada.
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
Inspiring leaders and colleagues who will lift you up and help you grow
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
