Provides first-line technical support for cloud infrastructure, including troubleshooting, incident resolution, system configuration, monitoring, and performance optimization. Supports cloud integrations, platform administration, documentation, user requests, and deployment of cloud-based projects. Collaborates with senior IT professionals and cross-functional teams, stays current with cloud technologies, contributes to security and efficiency improvements, and participates in on-call support rotations.
Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are seeking a highly motivated and skilled individual to join our team as a Cloud System Analyst. In this role, you will be responsible for providing technical support and assistance to our cloud computing infrastructure.
Responsibilities:
- Provide first-line support for cloud computing infrastructure issues, including troubleshooting, incident management, and resolution.
- Assist in the implementation and configuration of cloud-based systems and services, ensuring smooth integration with existing IT infrastructure.
- Monitor cloud infrastructure performance, identify potential issues, and propose solutions to optimize system efficiency.
- Collaborate with senior IT professionals to analyze and resolve complex technical problems related to cloud-based applications and services.
- Respond to user inquiries and support requests, providing timely and effective resolutions.
- Document support activities, including technical issues, solutions, and troubleshooting steps, ensuring comprehensive and up-to-date records.
- Stay up to date with emerging cloud technologies and trends, and proactively propose improvements to enhance the efficiency and security of cloud-based systems.
- Collaborate with cross-functional teams to contribute to the development and deployment of new cloud-based projects.
- Assist in the maintenance and administration of platforms, ensuring system stability and performance.
- Participate in on-call rotations and provide after-hours support when required.
Requirements
- Basic knowledge of networking concepts (TCP/IP, DNS, VPN, etc.) and virtualization technologies is required.
- Bachelor's degree or internships in a relevant field, such as Computer Science, Information Technology, or a related discipline is preferred.
- Must have strong understanding of cloud computing concepts, principles, and architectures, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
- Must be Familiar with cloud service providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform) and their respective offerings.
- Excellent problem-solving and analytical skills, with the ability to troubleshoot technical issues and propose effective solutions is a must.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and end-users.
- Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
- Certifications in cloud technologies (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) will be an asset.
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
Similar Jobs
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Plans, executes, and monitors finance transformation projects within Global Business Services. Manages project scope, budgets, timelines, requirements, risks, change requests, workshops, and stakeholder communications. Supports project leads in coordinating cross-functional IT and business teams, evaluating performance, and ensuring deliverables meet strategic goals. The role also applies organizational change management principles and may oversee project staff and multiple complex initiatives.
Top Skills:
AsanaData EtlAzureMS OfficeMicrosoft Power BiMicrosoft ProjectMicrosoft Sql ServerSmartsheet
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Staff Revenue Designer, you will lead the design of marketing materials and campaigns, collaborating with teams to create impactful visual experiences for enterprise audiences.
Top Skills:
Adobe AcrobatAdobe IllustratorAdobe IndesignAi TechnologiesFigmaGoogle DocsGoogle Slides
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Leads and develops a field sales team through hands-on coaching, pipeline and forecast management, deal reviews, hiring, onboarding, and performance accountability. Builds scalable sales processes, improves outbound productivity, strengthens product and competitive expertise, and grows revenue across assigned markets. Partners cross-functionally, engages local communities and business networks, and drives predictable sales execution and market share growth.
Top Skills:
Financial Services TechnologySaaS
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
