Responsible for supporting configuration management activities, maintaining secure system configurations, establishing baselines, monitoring compliance, and improving governance.
True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.
This candidate will support configuration management activities focused on maintaining secure, consistent, and well-governed system configurations across client environments. Additionally, this role will help establish and maintain configuration baselines, monitor compliance, identify configuration-related risks, and support efforts to reduce exposure from unauthorized or insecure changes. This position calls for strong attention to detail, familiarity with secure configuration practices, and the ability to work across teams to improve governance, documentation, and operational consistency.
Job Responsibilities
- Develop, maintain, and support configuration management policies, procedures, and standards
- Help establish and manage secure configuration baselines across supported environments
- Ensure configuration changes are documented, tracked, reviewed, and auditable
- Monitor configuration compliance using approved tools and reporting mechanisms
- Identify and help resolve configuration-related issues, gaps, and risks
- Support hardening efforts for systems, platforms, and services
- Work with technical stakeholders to align system configurations with organizational and security requirements
- Assist with compliance reporting, dashboard updates, and supporting evidence collection
- Contribute to process improvement and automation efforts related to configuration compliance and governance
- Support documentation development, knowledge management, and standard operating procedures
Job Qualifications
- 3+ years of experience in configuration management, systems administration, security operations, or related technical work
- Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field; or equivalent experience
- Experience working with system baselines, change control, and secure configuration practices
- Experience using vulnerability scanning and assessment tools such as Tenable/Nessus
- Familiarity with Windows, Linux, cloud, and enterprise infrastructure environments
- Familiarity with DISA STIGs, CIS Benchmarks, and security hardening concepts
- Experience using configuration, compliance, or systems management tools
- Ability to identify configuration drift, noncompliance, and related operational risk
- Strong documentation skills and ability to support audits or compliance efforts
- Ability to collaborate effectively across technical and non-technical stakeholders
Preferred Certifications
CASP, GSEC, GSLC, CISSP, CEH, CISM, CISA, PMI-ACP, SAFe Agilist, CSM, or comparable certifications
We’re actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy:
- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills
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The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
