Controller

We’re looking for a Controller who thrives in complexity and enjoys building financial foundations that scale. This is a hands-on role for someone who values accuracy, strong controls, and clear data — and wants to help shape how Phoenix grows.

In this role, you’ll own our accounting, tax planning, insurance, and inventory management operations end to end, ensuring our numbers are right, our processes are tight, and our systems can keep up with a fast-moving, operationally complex business. You’ll partner closely with the CFO to support confident, data-driven decision-making and contribute to the forecasting process.

This role interacts cross-functionally with our Operations and Pharmacy teams to ensure financial data flows cleanly across inventory, payments, payroll, and accounting systems. You’ll also manage accounting across multiple entities, leading intercompany accounting and reconciliations to support clear, consolidated reporting as we scale.

• Manage Phoenix’s bookkeeping team

• Own all aspects of Phoenix’s accounting function, including financial reporting, controls, operational finance, tax, and audit readiness

• Lead accounting across multiple legal entities, including intercompany transactions, reconciliations, and eliminations

• Own inventory accounting end-to-end, including valuation, reconciliation, reserves, and cost-of-goods-sold analysis

• Maintain and evolve financial and accounting systems to support scale and complexity

• Build, document, and enforce accounting policies and procedures to ensure strong internal controls

• Prepare monthly, quarterly, and annual financial statements in accordance with ASPE

• Lead the year-end audit and serve as the primary point of contact for external auditors

• Oversee AR, AP, payroll, expense reimbursements, and the monthly close process

• Partner with external tax advisors to manage income tax, sales tax, and other required filings

• Support budgeting, forecasting, and variance analysis in close partnership with FP&A and department leads

• Analyze financial results, trends, margins, costs, and inventory performance — and clearly communicate insights

• Support supply and demand forecasting with a focus on inventory efficiency and working capital optimization

• Identify opportunities to improve gross margin, cash flow, and operational scalability

• Build financial models, analyses, and presentations to support leadership, board, and investor decision-making

• Support non-dilutive funding initiatives, including grant and loan applications and reporting

• Assist with due diligence and execution of equity, debt, or strategic transactions

• 4 - 7 years of progressive experience in accounting or finance

• CPA designation required

• Undergraduate degree in accounting, finance, or business administration

• Strong technical accounting foundation, with hands-on experience in inventory accounting

• Experience managing accounting across multiple legal entities

• Prior experience in a start-up, scale-up, or small business environment

• Comfortable owning the details while keeping an eye on the bigger picture

• Strong Excel skills, with the ability to build clear, structured analyses and models

• Excellent communication skills — able to explain complex financial concepts simply and clearly

• Highly organized, intellectually curious, and comfortable working independently

• Able to move quickly, reprioritize as needed, and adapt as the business scales

• Nice to have:

  • Audit experience

  • Experience in CPG, food, foodtech, healthcare, or other regulated industries

  • Experience with Quickbooks Online

• A Rewarding Mission: Through our asynchronous care model, Phoenix is reimagining patient-centric care for Canadians across the country by making diagnoses and treatment delivery faster, more accessible, and completely discreet.

• Impact & Autonomy: You’ll work directly with passionate, experienced leaders who’ve seen the ups and downs of building a business and genuinely care about your growth. You won’t just execute — you’ll help shape the future of Phoenix and Raven.

• Collaborative In-Office Culture: Based in the heart of downtown Toronto, our HQ team comes together on-site five days a week to build fast and push what’s possible. We love the fast feedback loops, spontaneous brainstorms, and actually knowing the people we work with. Bonus points if you’re into the occasional foosball tournament or have strong opinions about the best lunch spot in the neighbourhood.

• Competitive Pay, Real Benefits: Our compensation bands are backed by real market data, so offers are competitive and fair. Our benefits package includes standard healthcare coverage, a remote-first holiday season, and holistic wellbeing support — such as a wellbeing allowance and flexible additional time off to care for loved ones, support mental health, observe meaningful religious and cultural holidays, or when life just happens.

Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Phoenix uses artificial intelligence (AI) to help review applications and screen resumes during the early stages of our hiring process. These tools assist our recruitment team, and all final hiring decisions are made by real people — not by automated systems.

Thank you for your interest in joining the Phoenix team! While we are lucky to attract a high level of interest in each of our roles, only candidates selected for an interview will be contacted.