Coordinator, Clients and Markets

We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com.

The Coordinator, Clients & Markets is a strategic team member who drives operational excellence and supports key business initiatives across the Business Development, Marketing & Communications, and Client Program functions. Working closely with the Senior Manager, Regional Business Development in Ottawa and national Clients & Markets leaders this role combines analytical thinking with strong project coordination to enhance the firm's market presence and client relationships.
The Coordinator, Clients & Markets will take ownership of various administrative tasks, including, but not limited to: planning and scheduling meetings, coordinating and developing meeting materials in accordance with Clients & Markets best practices, updating client profiles in CRM, reconciling invoices and monthly expenses, conducting research and developing reports.
This role will also provide event planning support including on-site execution of client-facing, third party and internal events.
This role offers exposure to high-level strategic initiatives and the opportunity to make meaningful contributions to the firm's client engagement and market presence while developing expertise in professional services marketing and business development.Key ResponsibilitiesStrategic Support & Process Enhancement

• Drive continuous improvement by identifying and implementing process efficiencies across national operations
• Provide analytical support for business development initiatives and marketing campaigns
• Contribute to the success of strategic client relationships through proactive coordination and follow-through
• Support the development and execution of client-focused programs and communications.

Projects & Initiatives

• Coordinate and execute multiple high-impact projects across business development and marketing functions
• Support the development of executive presentations and strategic communications
• Manage tracking and reporting of Clients & Markets portfolio performance, providing comprehensive views of initiative progress
• Contribute to the firm's CRM strategy through data management and client intelligence gathering

Business Operations & Communications

• Ensure seamless execution of business development and marketing initiatives through effective coordination
• Maintain and enhance internal communication channels, including SharePoint resources
• Manage departmental administrative processes, including invoice processing and expense management

Regional Events Support

• Support event planning and execution, focusing on client engagement and business development opportunities
• Collaborate with the Sr. Manager, Regional Business Development, and the national events team, coordinate invitations, marketing lists, venues, room setup, catering, audiovisual support, speakers and registration materials
• Work with internal teams and vendors to confirm all event requirements are in place
• Collect and report attendance, budget and ROI data to maintain event records

• Build and maintain project plans, including timelines, milestones and approvals
• Track and reconcile expenses to keep events within budget and maintain accurate records

• Maintain a list of approved vendors and venues
• Update events calendar and website content
• Support national events team on execution of national webinars

Administrative Duties

• Manages Visa reconciliations for a minimum of two statements per month by compiling receipts, ensuring accurate coding and submitting reconciliations on time
• Coordinating client hospitality opportunities, including working with relevant lawyers on ticket/table allocations, ‘Know Before You Go’ communications, and catering requirements.
• Maintains local office inventory of marketing items and event materials 
• Coordinating new Ottawa  lawyers’ website biographies and headshots, ensuring all lawyer profiles are up-to-date to strengthen external visibility

Key Competencies

• Undergraduate degree with 2-3 years of experience in a professional services environment, ideally with related experience in event planning
• Demonstrated experience in business development, marketing, communications or events
• Strong analytical and problem-solving capabilities with attention to detail
• Advanced proficiency in Microsoft Office Suite, particularly PowerPoint and Excel
• Exceptional project management and organizational skills
• Outstanding written and verbal communication abilities
• Proven ability to manage competing priorities in a fast-paced environment
• Strong relationship-building skills with a focus on stakeholder management

The expected salary range for this position is $50,000 - $60,000, depending on level of experience, region/location, and other factors.

BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves.  We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+. 

We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.