At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Data Analyst, Go-To-Market Analytics
Why We Have This Role
The Revenue Operations Analyst acts as a consultant to both sales and company leadership. You are responsible for providing a wide range of strategic, analytical, and operational support across multiple global regions and sales teams. In this role you will be responsible for solving complex problems and generating data-driven insights that directly impact revenue and solve pain points within the sales ecosystem.
How You’ll Find Success
- Innately curious with a drive to solve problems
- Analytical and data oriented, with great troubleshooting and problem solving skills, and an eye for quality and scalability
- Excellent organizational skills with the ability to multitask, prioritize, and manage time effectively while also ensuring accuracy of work through attention to detail
- Takes initiative and learns quickly. Understands the expected outcome, absorbs the context, and works proactively to get it done.
- Able to learn quickly and take initiative
How You’ll Grow
- Grow your data analysis, problem solving, and communication skills across while developing expertise in sales and go-to-market operations
- Learn how global sales, customer success, and marketing teams operate, and improve the data/systems/insights that drive their growth
- Opportunity to help build a team, function, and processes from the ground up
Things You’ll Do
- Perform quantitative and qualitative analysis that leads to actionable insights, assisting stakeholders throughout the business on special projects and reports.
- Handle inbound requests from field teams for data analysis, data requests, and decision making support. Proactively work with internal stakeholders to prioritize needs and/or requests on a weekly basis.
- Transform complex data sets into actionable insights using analytical, visualization, and data tools such as Tableau, Excel, Python, R, MySQL, etc. Create queries, views, reports, and easy-to-consume dashboards/visualizations.
- Own end-to-end problem solving efforts from the discovery & exploration phase through to implementation.
- Own an entire area of go-to-market operations: taking projects from start to finish with high quality and impact, acting as the “subject-matter-expert”, and collaborating with stakeholders to ensure the analytics are being used to drive business outcomes.
What We’re Looking For On Your CV
- 2-3 years experience in visual reporting tools such as Tableau; experience with SQL and data manipulation/transformation
- Relevant experience with sales operations, associated CRM systems (i.e. salesforce.com or SAP C4C), or sales planning processes is a plus
- Able to deal with ambiguity in a fast-paced growth environment, manage strict SLAs and communicate effectively to a global audience
- Degree from a top-tier university with a quantitative or systems focus (e.g. Informations Systems, Computer Science, STEM, Business Analytics, Finance, Data Science)
What You Should Know About This Team
- GTM Planning & Insights plays a critical role in managing and designing the operating rhythm of our global go-to-market field teams, including territory design, pipeline management, forecasting, customer health, performance management, and customer journey analytics. Our output scales across hundreds of individuals driving over $1B in revenue per year.
- The Data Team within the Services Operations org is composed of passionate data professionals dedicated to leveraging analytics for financial success.
- The team values collaboration, continuous learning, and pushing the boundaries of data analytics to achieve business objectives.
Our Team’s Favorite Perks and Benefits
- Workspaces: We have quiet spaces to take a call or for deep thinking, and other spaces dedicated to collaboration.
- Commuter Benefits: We offer a generous monthly allowance to be used for transportation and to help you commute to the office.
- Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and more.
- Q Mentor Program: Looking to grow in your career? Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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