Data Analyst
Department: Member Experience and Pension Operations
Type: 12-Month Contract
Location: Toronto (Hybrid)
Posting Date: Februray 4th, 2024
At OPTrust, paying pensions today, preserving pensions for tomorrow is our mission and business.
When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Everyone at OPTrust – in Toronto, London and Sydney – makes a meaningful impact. Our culture is driven by team members with different backgrounds and perspectives creating an inclusive and fulfilling place to work for everyone. We work in a fast-paced environment, but we find time to have fun and give back to the community.
What OPTrust Offers You
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Unique culture rooted in our core values – collaboration and teamwork, integrity, respect, flexibility, excellence and continuous improvement.
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A purpose-driven environment where we all work towards the common goal of paying pensions today and preserving pensions for tomorrow.
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A flexible, hybrid work model.
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Comprehensive benefits package focused on your health and wellness, including dental and vision after six months of consecutive employment.
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Optional membership in our world-class defined benefit pension plan.
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A dedicated inclusion, diversity and equity strategy with meaningful opportunities to participate, including our employee-led resource groups.
About the role
The successful candidate will be responsible for ensuring the accuracy of members’ information in the pension administration database by providing data management and correction services. The role includes managing expected data, reconciling and correcting received data, consulting with employers on data requirements and providing support services on special projects. The candidate will deliver a remarkable service experience across key external interactions with various employers.
What you’ll do
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Interface processing, data reconciliation and effective communication with pension plan employers.
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Handle the entire cycle of interface processing to ensure that member data received from employers is properly processed.
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Manage expected data, and reconcile and purify received data through data control procedures.
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Develop and own close contacts and relationships with employer representatives to manage data interface processing, data reconciliation and general OPTrust communications efforts with employers.
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Participate in special projects aimed at improving the link between OPTrust and its employers or improving services to members and pensioners.
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Special project support may include historical analysis and data correction. Examples include: historical data cleanup project(s), Annual Pension Statement, actuarial extract, long term Illness.
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Provide administration-type support for the control of special projects, keeping spreadsheets and providing file control.
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Assist in the ongoing review of data control procedures to improve overall data quality.
What you bring
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Knowledge of OPSEU Pension Plan text provisions and pension administration to process case transactions and understand pension data relationships.
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PPAC/CEBS enrolment is an asset.
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Analytical/problem solving skills to identify and resolve membership data problems.
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Mathematical skills and attention to detail to perform data correction.
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Proficient in MS Office (Word and/or Excel), and business software applications. SQL and working knowledge with MS Power BI an asset.
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Effective written and verbal communication skills; ability to convey information in a concise manner to employers, clients and OPTrust staff.
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Organizational skills to handle a large volume of work and prioritize multiple tasks in an efficient manner.
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Ability to assess and prioritize work assignment to meet compliance requirements.
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Interpersonal skills and a strong customer service orientation to deal with clients, employers and OPTrust staff with sensitivity and tact.
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Exemplify OPTrust’s values: collaboration and teamwork, integrity, respect, flexibility, excellence, and continuous improvement.
Please submit your application via Workday by February 18th, 2024
Serving a membership as diverse as ours and investing in a global market means cultivating an environment that embraces inclusion, diversity, and equity in everything we do. OPTrust is an organization engaged in building on our unique and diverse strengths. We know a diversity of backgrounds, cultures, gender identities and perspectives are critical to achieving our shared goals.
If you require accommodation at any time during the recruitment process, please send a message to [email protected], or discuss your needs with the Talent Acquisition Consultant during the telephone screening. We will do our best to work with you and provide appropriate accommodation.
As an organization we’re seeking ways to respond to the Truth and Reconciliation Commission of Canada’s Call to Action 92. We are working with the Canadian Council for Indigenous Business to build bridges with Indigenous communities and partners, and we have created an employee-led Reconciliation Working Group that will work with Indigenous experts to identify a path to reconciliation for our organization.
We thank all interested applicants, however only those under consideration will be contacted.
