About Super.com
We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About the role
We are looking for a Data Analyst to join our Travel Analytics team. As a Data Analyst, you will play a critical role in driving our business strategy and growth by leveraging data on pricing, availability, hotel supply, and subscription memberships. Your work will directly influence key decisions, helping us improve our product and enhance user experiences.
What you’ll be working on:
- Champion a Data-Driven Culture – Act as an ambassador for data-driven decision-making, using data to answer business questions, drive strategy, and deliver measurable results.
- Manage and Organize Data – Access, clean, and structure raw data efficiently, ensuring it is useful for reporting and, at times, production.
- Develop Powerful Visualizations – Create reports that help your multi-disciplinary team track quarterly key performance metrics (OKRs).
- Deliver High-Impact Presentations – Present deep-dive findings and regular project/progress summaries to key stakeholders, guiding informed decision-making.
- Tackle Complex Business Questions – Apply advanced quantitative analysis to solve critical business challenges, such as optimizing room pricing, analyzing member attach rates, and evaluating the performance of machine learning applications.
- Ensure Statistical Rigor – Design and evaluate experiments, determine statistical significance, run power tests, and make data-backed recommendations on when to rollout, iterate, optimize, or pivot.
Our technology:
- Slack and Google Suite for communication
- Postgres for storage, Redis for caching, and Snowflake for our data warehouse
- Gitlab for version control and CI/CD, and our infrastructure is hosted on AWS, making use of Kubernetes, RDS, etc
- Amplitude for client-side metrics, alerting, and experimentation
- Looker for data visualization
- DBT for data modelling, developing robust metadata, and unit tests
- Select for cost monitoring
- Portable, hightouch, Big Eye, and Fivetran for ETL/ELT
- Secoda as a data catalogue
Who we’re looking for:
- 2+ years experience with a mainstream dashboarding tool such as Looker
- A bachelor’s degree in data science, analytics, mathematics, or a relevant field
- Solid understanding of pricing mechanics and A/B testing
- Strong in SQL, familiar with DBT, and some experience with Git
- Intermediate at Python for data science and process automation with on-the-job experience (can be within a co-op or internship environment)
- Experience working in the travel industry, or at a start-up
- Aligned with hyper-growth culture at Super.com
- Exceptional communication and presentation skills, with the ability to break down complex problems into simple, non-technical explanations that make them easily understandable to all stakeholders
- Preferably located in the Eastern time zone within Canada
- Preferably experienced with Amplitude or an equivalent web data platform
We’ve got you covered:
- We are remote first: You have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
- Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsites
- We welcome new family additions with generous parental leave and a flexible return-to-work plan
- Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
- This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
