Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
Department Manager, 3D Printing and Removables
We are looking for a Department Manager - 3D Printing & Removables to join our rapidly growing venture-backed company. The Department Manager - 3D Printing & Removables will oversee the printing department’s workflows, equipment, team members, and quality. This role will span multiple functions, taking a cutting edge digital partial workflow from research and development to full production. In this role, you will manage a team of 25+ 3D printing, nesting, and removables technicians in a state of the art and digital-only facility in Dallas, TX. You will be responsible for ensuring that orders are fabricated at the highest quality standards per customer deadlines. If you’re looking to disrupt the dental lab industry status quo and take lead in building and scaling a “Gold Standard 3D Printing & Removables Department” per aggressive growth targets, this is the right place for you!
What You'll Do
Scale: Continuously seek opportunities to improve workflows and processes for optimal efficiency and scalability
Data-Driven Optimization: Outline, track, and report on key performance indicators to drive accountability and informed decision-making to help the facility reach new levels
Problem Solve: Quickly troubleshoot and solve people, process, and technology issues as you operate within large scale and fast paced dental lab
Quality Adherence: Monitor and enforce adherence to strict manufacturing quality standards (e.g., equipment maintenance and repair) and roll up your sleeves to lead by example where needed. High quality is key to efficient scalability!
Inventory Monitoring: Develop and optimize workflows to ensure your department properly tracks key inventory (e.g., resins, PPE) and re-supplies as needed
Lead: Lead, scale, and continuously train a team of 25+ technicians as they execute daily operational tasks
Collaborate: Work with other teams to proactively identify and address high priority improvement opportunities
Report directly to the facility’s Director of Manufacturing
What We're Looking For
7+ years of experience managing a department in a manufacturing environment, preferably related to dental and/or 3D Printing, OR 2+ years (post-grad) of consulting experience specializing in manufacturing or service operations
Ability to be full-time onsite in Dallas location Mon-Fri
Proven track record of improving KPIs at a team and/or department level
Comfortable performing data analysis and making decisions based on the results
Experience reporting on performance metrics during recurring business meetings
Passion for breaking down complex problems into smaller manageable steps in order to help team members effectively work through the ambiguity
High level of comfort with digital tools and technology
Very high attention to detail and organizational skills
Team player attitude and willingness to help others to help the team exceed expectations
Natural curiosity and ability to learn new concepts, tools, and workflows quickly
Strong self-motivation, self-direction, and ability to work with multiple stakeholders to push improvement initiatives to completion
Excellent communication and stakeholder management skills
Bonus Points For
Previously built and/or led departments in a manufacturing environment, including the operational infrastructure (e.g., inventory management software, written SOPs)
Previous manufacturing experience with partialsRecognized Graduate, CDT or higher certification
Built and/or led a CAD / CAM production environment using 10+ 3D printers before
Worked specifically with Carbon printers and nesting software
Experience nesting and printing a wide array of products including models, night guards, and dentures
Outstanding professional references to share
Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work
REQ ID: J-72
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
Compensation Range: $90K - $120K
