Genesis Logo

Genesis

Deployment Program and Operation Manager

Posted 5 Days Ago
In-Office or Remote
Hiring Remotely in CA
Entry level
In-Office or Remote
Hiring Remotely in CA
Entry level
Lead customer robot deployments from workflow discovery and site assessment through scoping, financial modeling, technical alignment, execution, acceptance testing, training, and handoff. Partner with engineering, research, safety, solution engineering, customers, and external teams to define requirements, success metrics, dependencies, and milestones. Translate field feedback into deployment practices while managing scope changes, implementation tradeoffs, customer value, utilization, and support needs.
The summary above was generated by AI
About Genesis

We are a full-stack general-purpose robot company, born across San Francisco and Paris and bound by a single mission: to make general-purpose robots a reality, unlocking infinite physical labor for the world and freeing people for creativity, exploration, and the pursuits they love for their own sake.

We are French and American by birth and global by nature. We are backed by partners who share our vision, including Eclipse, Khosla Ventures, Bpifrance, and HSG, alongside Eric Schmidt, Xavier Niel, Daniela Rus, and Vladlen Koltun. Our people work across the Bay Area and Europe, building the engine that will teach robots to do real work in the real world. We recently unveiled Eno, our wheeled, dexterous robot powered by our GENE foundation model, and we are starting to put it to work with real customers.

What You'll Do
  • Turn customer workflows into clearly scoped deployments, using site visits and operator interviews to define requirements, success metrics, and acceptance criteria.

  • Build deployment financial models and assess customer value, utilization, implementation costs, and support needs to inform scope and rollout decisions.

  • Partner with Deployment Solution Engineers, research, engineering, and safety specialists to align technical capabilities with customer requirements and site readiness.

  • Drive cross-functional execution from scoping through customer acceptance, keeping milestones, dependencies, scope changes, and decisions clear across distributed teams.

  • Coordinate acceptance testing, training, and handover, and turn field feedback and competitive insights into reusable deployment practices.

What You'll Bring
  • A track record of taking complex technical initiatives from ambiguous customer needs through launch and adoption.

  • Strong analytical judgment, with experience building financial models and evaluating costs, resource constraints, and implementation tradeoffs.

  • Enough technical fluency to work with robotics, software, and AI teams, question assumptions, and translate field issues into clear requirements.

  • A strong bias toward the field, with the ability to learn directly from operators and communicate requirements, decisions, and tradeoffs clearly in writing.

  • Comfort driving alignment and execution with incomplete information across customers, engineers, and external partners.

  • Bonus: Experience in robotics, autonomy, industrial technology, or enterprise systems where success depends on reliable real-world performance.

Similar Jobs

18 Hours Ago
Remote
Canada
Expert/Leader
Expert/Leader
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Principal Full Stack Software Engineer responsible for guiding technical direction, designing large-scale SaaS features, and building secure, reliable distributed systems. The role involves collaborating across product, design, and engineering; evaluating technical trade-offs; debugging team inefficiencies; contributing to code reviews and complex fixes; mentoring engineers; and improving engineering practices around testing, performance, security, privacy, and service operations.
Top Skills: AWSDistributed SystemsJavaKotlinMicroservicesSaaS
18 Hours Ago
Remote
Canada
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Leads enterprise sales for Jira Service Management across Canadian named accounts and territories. Develops territory strategies, drives ITSM and service transformation adoption, manages executive relationships, partners with channel organizations and internal teams, communicates business value and ROI, and supports strategic customer engagements. Requires strong ITSM expertise, enterprise software field sales experience, cross-functional collaboration, and a record of exceeding sales targets.
Top Skills: Google WorkspaceJira Service ManagementSalesforceSlackZoom
Yesterday
Easy Apply
Remote or Hybrid
Canada
Easy Apply
Mid level
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage enterprise customers after implementation, helping them achieve business value from Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, explain platform capabilities, resolve barriers, and mentor Customer Success and Support teams. Collaborate with Sales, Support, Sales Engineering, Product, and Engineering while supporting customers across transportation, utilities, field services, and other physical-operation industries.
Top Skills: Internet Of Things (Iot)SaaS

What you need to know about the Ottawa Tech Scene

The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account