Director, AI Governance and Adoption (T & I) (Telework/Hybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Behind the scenes, but ahead of the curve: help us develop the next-generation public service media organization.

Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology and infrastructure. We are the people that make stuff work. We make connections between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology — not just in Canada but around the world. Today, we are transforming ourselves into a modern and agile public service media organization. Technology is the driving force, and we are the team making it happen.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your Role

The Director, AI Governance and Adoption is responsible for driving the evolution of the enterprise AI governance framework, and facilitating the responsible adoption of artificial intelligence technologies across the organization. Acting as a strategic partner to executives and business teams, this individual supports the identification of opportunities, the integration of value-creating solutions and the development of an AI-literate culture. The incumbent also oversees the development of the practices, policies and governance mechanisms required to ensure the responsible and sustainable use of artificial intelligence technologies.

Key Responsibilities

Governance, Policy & Risk Management

• Define and enforce corporate AI policies, directives, and guardrails across all business units.
• Operationalize risk controls and decision accountabilities across the entire AI lifecycle (procurement, data retrieval, tool actions, and human oversight).
• Build and maintain a central inventory of all internal and third-party AI assets to track systemic risk.

Shadow AI & Secure Experimentation

• Audit unsanctioned AI tools ("shadow AI") across departments and facilitate the transition of use cases into secure enterprise environments.
• Partner with tech teams to set safety guardrails for low-code/no-code tools, allowing employees to experiment safely.

Leadership, Committees & Alignment

• Lead the AI Usage Oversight Committee and coordinate the enterprise AI Steering Committee.
• Align AI initiatives with Legal, Privacy, InfoSec, Data Governance, and Journalistic Standards to ensure regulatory compliance.

Adoption, Enablement & Literacy

• Develop training programs, playbooks, office hours, and champion networks to boost organization-wide AI literacy.
• Help business units integrate deployed AI solutions into their everyday production workflows.

Workflow Re-Engineering & Value Tracking

• Direct a cross-functional "Fusion Team" to help management re-engineer legacy workflows for native AI integration.
• Define, track, and report performance and governance metrics to prove ROI and accountability.

Vendor Management & Industry Representation

• Advise Procurement and Legal on standards for evaluating and onboarding third-party AI vendors.
• Represent the organization (CBC/Radio-Canada) at national and international conferences, contributing to public media data provenance standards.

Internal Governance & Executive Alignment

• Senior Advisory: Advise executives on AI strategy, run governance committees, and deliver executive leadership-level briefings when required.
• Standards & Training: Roll out AI policies across all departments (Media, Tech, Business) and partner with L&D on staff training and literacy initiatives.

AI Adoption & Change Management

• Fusion Team Leadership: Stand up and lead a cross-functional team of change management, training, and process optimization specialists.
• Workflow Integration: Work with department heads and staff to resolve workflow pain points and drive adoption of approved AI tools.
• Tracking & Reporting: Partner with Innovation Leads to establish ROI metrics and report adoption progress, blockers, and learnings to leadership.

External Relations & Industry Networks

• Industry and Peer Collaboration: Partner with media organizations, industry groups (EBU, INMA), and analysts (Gartner) to benchmark best practices.
• Thought Leadership: Share CBC/RC case studies and governance frameworks with external and public stakeholders.

What You Bring

Qualifications, experience & skills

• 7+ years of technology leadership experience, with 3 years of supervisory experience required.
• At least 5 years explicitly focused on operationalizing data or technology strategy, machine learning, technology risk management, or corporate governance programs.
• Bachelor’s degree or equivalent experience required. A degree in Information Technology, Computer Systems Analysis, Engineering, or Management Information Systems is preferred.
• Bilingualism (English and French).
• Enterprise AI Governance: Proven track record building and managing AI oversight programs, governing models and agentic workflows, and developing policies, audits, and control documentation.
• Strategy-to-Operations: Ability to turn high-level strategy into actionable standards, operational workflows, and scalable operating models.
• Enterprise Change & Adoption: Demonstrated success scaling technology adoption across matrixed, multi-stakeholder organizations.
• AI & Data Expertise: Deep knowledge of AI lifecycles, generative/agentic risks, data privacy, and public media compliance standards.
• Executive Leadership: Exceptional communication skills to translate complex AI concepts and risks into business impact for executive and board-level stakeholders.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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