Director, Artificial Intelligence (AI) Ethics and Governance

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Executes the AI governance framework, ensuring that established policies and strategies are effectively implemented across the organization.
Leads day-to-day management of AI governance programs, overseeing teams responsible for monitoring AI systems, addressing compliance requirements, and implementing risk management protocols. Collaborates with various departments and stakeholders to promote a culture of ethical AI innovation and ensure compliance with all applicable laws, regulations, and ethical guidelines. Ensures fairness, transparency, and accountability in the development and deployment of AI systems across the organization, mitigating potential biases and discriminatory outcomes, and fostering trust with members and the public.

• Executes comprehensive AI governance framework that aligns with organizational goals, ethical principles, and regulatory requirements
• Translates high-level AI-specific policies and strategies into actionable processes, guidelines, and operational workflows within the organization. Addresses data governance, bias mitigation, transparency, accountability, and risk management
• Monitors and conducts AI risk assessments to identify potential ethical, legal, and societal risks associated with AI applications. Reports on findings to senior leadership and the VP of AI Governance.
• Implements the AI ethics guidelines for the organization including for models developed by the organization or third parties on which the organization relies
• Performs project level risk analysis to determine success criteria or identify risks for model development outcomes
• Develops and implements AI training and awareness programs for employees and stakeholders on AI governance principles, ethical considerations, and best practices
• Manages a team of AI professionals to ensure consistent application of AI governance standards across the organization
• Advocates for the understanding of human reactions and behaviors, for those working with AI, adjacent to AI, or receiving an output from AI as part of overall AI ethics
• Promotes AI literacy across the organization, fostering a shared understanding of AI's impact and facilitating smooth adoption
• Monitors and evaluates the performance and impact of AI systems on the organization and its stakeholders
• Establishes metrics and benchmarks to assess the effectiveness of AI governance controls and identify areas for improvement
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:
Bachelor's Degree in Computer Science, Data Science, Law, or Healthcare Management required: 7+ years leadership experience in related field. required
Experience with and deep understanding of AI governance frameworks, ethical principles, and best practices required
Strong knowledge of the healthcare industry, including relevant regulations (e.g., HIPAA) and ethical considerations required
Proven ability to identify, assess, and mitigate risks associated with AI technologies required
Experience in developing and implementing AI compliance programs preferred
Experience with AI model development and deployment preferred
Knowledge of data governance frameworks and best practices preferred

This position is 100% remote within the United States with 10% travel required for annual meetings.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act