WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. The WEKA® Data Platform sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.
WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.
Job Summary:
The Director of IT Operations will play a critical leadership role in shaping and scaling WEKA's IT strategy, infrastructure, and operations to support our rapid global growth. This role encompasses overseeing all aspects of IT, including endpoint management, collaboration tools, hybrid cloud infrastructure, IT security, compliance, and resource management. The ideal candidate is both hands-on and a strategic thinker with a proven track record of success in leading small high-performing IT teams, scaling IT operations in a dynamic environment, and a deep understanding of modern IT best practices, particularly in hybrid cloud infrastructure & security management.
Responsibilities:
IT Leadership & Strategy
- Develop and execute a comprehensive IT strategy aligned with WEKA's business objectives and growth trajectory.
- Provide strategic direction and oversight for all IT functions, including client services, infrastructure, operations, security, and enterprise collaboration.
- Lead team of 8 global IT team in delivering exceptional service and support to WEKA global workforce.
- Foster a culture of innovation and continuous improvement within the IT organization.
- Stay abreast of emerging technologies, particularly enterprise AI-enabled solutions, to identify opportunities to enhance IT services.
IT Operations & Support
- Ensure continuous IT access and comprehensive support for all WEKA employees across all systems and tools.
- Oversee the procurement, management, and security of employee endpoints, for Macs and Windows laptops.
- Oversee the procurement, management, and security of HPC infrastructure requirements within our co-lo data centers.
- Manage company-wide collaboration services, including:
- Email - Gmail, O365
- Video-conferencing tools - Google Meet, Zoom, Teams
- Messaging platforms - Slack, Teams
- Productivity tools - Google Workspace, O365
- Document/Knowledge management systems -
- File management systems - Google Drive, OneDrive
- Establish and enforce mobile device usage guidelines.
Security & Compliance
- Manage identities for all WEKA employees, subcontractors, and partners.
- Develop, implement, and enforce security guidelines and IT policies.
- Lead IT compliance efforts, including GDPR and ISO27001 certification renewals.
- Oversee IT and data security for WEKA:
- Promote security awareness training.
- Manage incident detection & response operations.
- Collaborate with WEKA Product security team to strengthen IT security measures.
- Oversee vendor and supplier IT security commitments.
IT Budget & Vendor Management
- Develop and manage the IT budget, ensuring alignment with company financial goals.
- Oversee IT procurement processes, negotiating contracts with vendors and suppliers.
- Manage vendor relationships to ensure optimal service delivery and cost-effectiveness.
Requirements:
- 10+ years of progressive experience in IT leadership roles, with a proven track record of success in scaling IT operations for high-growth companies.
- Deep hands-on understanding of IT infrastructure, cloud computing, SaaS applications, and cybersecurity best practices.
- Experience managing a global IT support organization with 24/7 availability.
- Strong leadership, communication, and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
Preferred Qualifications:
- Master's degree in a related field.
- Experience in a pre-IPO or high-growth technology company.
- Experience with both Microsoft O365 and Google Workspace ecosystems.
- Experience with Slack, Zoom, Teams, Okta.
- Industry certifications (e.g., CISSP, CISM, ITIL).
The WEKA Way:
- We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
- We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
- We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
- We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.
USA Residents Only: The OTE hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $225,000-275,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Flexible Time off (FTO), sick time, leave of absence as per the FMLA and other relevant leave laws.
Concerned that you don’t meet every qualification above?
Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.
WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
