Director, Program Management - Technology & Software Engineering - Remote

Requisition Number: 2352780
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Director, Program Management, Enterprise Imaging Engineering leads the orchestration of large-scale, technology-driven initiatives that transform how Enterprise Imaging builds and delivers software. This role ensures reliable, high-quality execution across cloud-native platforms, on-prem to cloud migration, security, quality, and Al-enabled solutions.
By partnering with Engineering, Architecture, Cloud Operations, Security, and Product leaders, the Director converts strategy into action-balancing execution rigor with team autonomy to accelerate outcomes without slowing innovation.
If you are located in BC, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:

• Leads Enterprise Imaging Engineering's program and portfolio execution of leadership initiatives and new product/solution capabilities, establishing clear governance, operating cadence, and accountability
• Leads and develops a team of Program Managers, providing strategic direction, cross functional oversight, and coordination across complex initiatives spanning multiple product, platforms, and modules within the El portfolio
• Guides and mentors Project Managers embedded within software development teams, ensuring consistent delivery practices while enabling team autonomy and velocity
• Owns Enterprise Imaging portfolio management, providing centralized visibility into delivery status, dependencies, risks, and outcomes for program sponsors and senior business and technology leaders
• Advances the use of Al and automation to improve efficiency, quality, reporting and outcomes across program management, delivery operations, and day-to-day workflows

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Bachelor's degree or equivalent experience
• 8+ years of experience leading technology' or software engineering programs in a matrixed environment
• Experience leading small teams and influencing delivery in a matrixed environment
• Experience managing complex technical scope, timelines, dependencies, and risks
• Solid understanding of software delivery lifecycles, engineering dependencies, and technical risk management
• Proven ability to operate independently with high ownership and judgment
• Proven solid written and verbal communication skills, including executive-level presentations

Preferred Qualifications:

• Experience with cloud-native platforms, enterprise software, or regulated technology environments
• Experience supporting platform modernization, cloud migration, security, or Al initiatives
• Experience partnering with SRE, Cloud Ops, Security, or Architecture teams
• Based in British Columbia (Vancouver area) to support closer collaboration with local teams

Values Based Competencies

• Highly collaborative leader with a proven ability to influence, align, and build solid stakeholder relationships across technology, business, and external partners
• Demonstrated success building productive, trust-based working relationships across all levels of the organization, including senior leadership
• Exceptional communication skills, with the ability to synthesize complex topics and present clear, compelling information through multiple formats to diverse audiences
• Solid analytical and systems-thinking capabilities, including the ability to define meaningful outcome measures and track performance against key metrics
• Proven track record of applying innovative and creative approaches to improve consumer experiences
• Strategic thinker with strong problem -solving skills, able to quickly identify issues, valuate trade-offs, and drive effective resolutions
• Clear understanding of the financial and operations levers of the business that drive profitability and growth
• Empowers and motivates others, models ownership, accountability, and a strong bias for action
• Effective coach and people leader who actively develops talent and fosters career growth across teams
• Willingness and ability to travel (as required to support business needs)

Canada Residents Only: The salary range for Canada residents is $127,500 to $264,700 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission