Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com.
What we offer:
- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan including family building and gender affirmation
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Access to a virtual wellness platform
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts
*subject to employment agreement
Job Summary:
We’re looking for a Disaster Recovery Coordinator to help safeguard our critical IT systems and ensure business continuity across the organization. In this role, you’ll work closely with cross-functional teams to develop, implement, and maintain robust disaster recovery plans. Your technical expertise in IT infrastructure, networking, and systems architecture—combined with your strong coordination and communication skills—will ensure we can respond quickly and effectively to any disruptive event. You'll play a key role in keeping our operations resilient and recovery-ready.
What you'll be doing:
Contribute to, implement, and maintain the enterprise-wide IT Disaster Recovery Plan (DRP)
Develop and manage high-level DR runbooks and failover procedures
Coordinate communication with internal stakeholders and external clients during DR planning and execution
Lead cross-functional efforts to assess business impact and recovery requirements for critical IT services
Conduct risk assessments and gap analyses to identify infrastructure and DR readiness vulnerabilities
Collaborate with infrastructure, network, security, and application teams to design resilient, high-availability architectures
Plan and facilitate regular disaster recovery drills and simulations, including post-exercise reviews and reports
Maintain an up-to-date inventory of IT assets, system dependencies, and recovery priorities
Monitor and enforce compliance with regulatory requirements, industry standards, and internal governance
Maintain the C1 Disaster Recovery Management Standard and escalate non-compliance issues as needed
Deliver training and awareness sessions on DR practices to internal teams and key stakeholders
Communicate effectively with technical and non-technical audiences, including leadership, during crisis events
Support IT teams in meeting SOC 2 and other compliance requirements by gathering evidence and documentation
Partner with the Business Continuity Management (BCM) team to maintain Business Continuity Plans (BCP) and conduct Business Impact Assessments (BIA)
What you'll have:
Degree or diploma in Information Technology, Computer Science, or a related field
3+ years of experience in IT infrastructure, network administration, or systems architecture
1+ years of hands-on experience in disaster recovery or business continuity planning
In-depth knowledge of enterprise network topologies, data center architecture, cloud platforms, virtualization, and storage systems
Proficient in using backup and recovery tools, monitoring systems, and disaster recovery automation frameworks
Proven ability to manage multiple projects simultaneously and collaborate effectively with cross-functional teams
Strong verbal and written communication skills for both technical and non-technical audiences
Working knowledge of ServiceNow CMDB (preferred)
Experience with Azure-based disaster recovery processes (preferred)
Familiarity with Zerto disaster recovery solutions (preferred)
Background in incident response or cybersecurity is considered an asset
Demonstrated strengths in analytical thinking and problem solving
Skilled in technical documentation and reporting
Experienced in risk mitigation and contingency planning
Effective in stakeholder engagement and communication
Committed to process improvement and change management
Salary range: $65,000-$75,000
The salary range represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
#LI-Hybrid
Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.
