Domain Architect - Telco Solutions / Cloud Native, USA Remote

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SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.  

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Job Description

​Role Overview

• We are seeking a Telco-focused Domain Solution Architect to join our global team. This role requires bringing deep technical expertise to address customer challenges within the telecommunications industry.

• The ideal candidate will possess extensive Telco pre-sales experience, strong technical skills, and demonstrate effectiveness in a global, cross-cultural environment. You'll leverage cutting-edge SUSE technologies (including Rancher Prime, SUSE Telco Cloud, SUSE Virtualisation, SLE Micro) to help telecommunications customers navigate their digital transformation journey.

• Essentially, this is a deep technical specialist role embedded within the sales organization – focused on solving current and future customer problems in telco, cloud-native, container, and edge spaces. Responsibilities include evangelizing SUSE solutions, influencing strategy, providing presales support, and guiding both internal teams and customers.

Key Responsibilities

• Customer-Facing / Prospect Facing

• Opportunity Advancement: Collaborate with sales reps to move opportunities through qualification (knowing MEDDIC/MEDDPIC preferred), proof/evaluation, proposal phases, and closure.

• Technical Guidance & Trusted Advisor:

  • Provide presales technical assistance for complex solutions using telco expertise.

  • Guide customers in defining technology goals; advise on practical, scalable implementations.

  • Support Solution Architects (SAs) in technical discussions, lead deeper conversations, validate concepts through POCs with customers.

• Proposal Development: Research and draft responses to RFIs, RFPs, and RFQs using SUSE's Telco solutions.

• Customer Engagement: Analyze customer business needs; apply relevant telco technologies (RAN, Core Networks) to their IT landscapes.

• Internal Liaison: Act as a bridge between customers and internal teams like Technical Support & R&D.

• Internal Facing / Sales Support

• Contribute technical expertise to complex solution development efforts aimed at meeting sales targets.

• Collaborate strategically with regional teams on co-creating go-to-market plans and identifying growth opportunities in the Telco market (NFV, Cloud Native).

• Assist marketing initiatives both field and online; contribute to content development.

• Technical & Knowledge Management

• Ensure alignment between product capabilities and customer needs/growth opportunities.

• Influence technical direction based on customer requirements.

• Share insights, best practices, and expertise with fellow Solution Architects.

Skills & Experience

• Extensive Presales Experience: Proven ability to translate deep technical knowledge into effective proposals, presentations, demos, and workshops. Must specifically demonstrate this in the Telco domain.

• Deep understanding of core telecom networks (voice/data), Radio Access Networks (RAN), and Network Function Virtualization (NFV).

• Technical Communication Skills: Ability to simplify complex telco/edge/cloud-native concepts for non-technical audiences, effectively highlighting both business impact and technical value.

• Leadership & Interpersonal Abilities:

  • Strong coordination skills across internal teams and external customers/partners.

  • Experience influencing stakeholders in a global setting.

  • Execution-focused mindset with teamwork capabilities.

• Technical Proficiency: Expertise required includes:

  • Linux operating systems, provisioning, patch management, configuration management.

  • In-depth knowledge of telco market technologies: Core Networks, Fixed Access, RAN, NFV.

  • Container Management & Cloud-Native Computing (e.g., Kubernetes).

  • Proficiency with DevOps tools and methodologies; strong understanding of hybrid cloud infrastructure including security aspects like containers/Kubernetes/Edge solutions.

If this role is filled in the United States of America, the starting base salary is expected to be between 114,000 and 208,000. In addition to this base salary, we offer a  commission and an attractive benefits package. US benefits include a comprehensive medical plan, life and disability insurance, 401k, Employee Assistance Programme and generous paid time off and leave policies.   

Actual compensation will be determined by factors such as experience, skills, geographical location, internal equity, and budget. Please note that this salary information is applicable to the US only.

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• Choice

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