Manager, Engineering - AI & Platform

• You want to work at a company that is building impactful, relevant technology. Auvik’s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It’s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.

• You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.

• You want to work with a product customers love. People rave about what we’ve built. Our customers are smart, aspirational, and highly technical. It pays to get the details right.

• You want regular opportunities for learning and growth. With ongoing feedback from leadership, you’ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you’re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.

• You want the flexibility to manage your work, your way. We’re a fully distributed team and we’re prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.

What’s this role about?

You will lead and develop a new AI-focused engineering team. Reporting to the Director of Engineering, you’ll own the strategy and execution for integrating AI and machine learning capabilities into Auvik’s product suite. This role combines people leadership and technical vision. You’ll set the direction, grow the team’s capabilities, and ship meaningful products.

What will I be doing?

• Lead and develop a team of engineers and applied scientists, fostering growth, setting clear expectations, and building a strong team culture.
• Define and execute the AI product roadmap in close partnership with Product Management, translating customer needs into shipped features.
• Work with product management to move from idea → prototype → production quickly
• Evaluate and integrate emerging AI technologies (LLMs, agents, predictive models) where they create genuine product value.
• Establish engineering best practices for ML development, including experimentation frameworks, model lifecycle management, and responsible AI guidelines.
• Collaborate cross-functionally with platform, data, and product teams to embed AI capabilities into the core product experience.
• Communicate progress, trade-offs, and results clearly to leadership and stakeholders.
  

What are we looking for?

• Few years leading engineering teams, with hands-on experience building and shipping AI/ML-powered products.
• Strong product sense and an ability to connect technical work to customer and business outcomes.
• Working knowledge of the modern AI/ML landscape: LLMs, RAG architectures, embeddings, fine-tuning, and ML infrastructure.
• Experience developing and retaining technical talent, with a track record of growing engineers’ skills and careers.
• Comfort with ambiguity and the ability to make pragmatic decisions in a fast-moving space.
• Excellent communication skills, including the ability to translate complex technical concepts for non-technical stakeholders.
  

Are there bonus points?

• Background in network management, monitoring, or infrastructure software.
• Experience with AI-driven automation, anomaly detection, or predictive analytics in an ops context.
  

We’re actively hiring for this role and looking to bring someone great onto the team as soon as possible. 
About Auvik

Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. 

Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our Talent Acquisition Partners review all resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. All of your interviews will take place via Zoom.

Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success.

We use AI tools to support administrative tasks in the hiring process; such as helping source candidates, drafting communications, and interview summaries, so our team can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves forward in the process. We debrief and consider the full context of every conversation before making hiring decisions. We believe hiring requires judgment that can be augmented but, not replaced by AI.