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Entrust

Engineering Support Specialist

Posted Yesterday
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2 Locations
Junior
2 Locations
Junior
This role manages software configuration activities, coordinates postings and licensing, and supports development teams in software management tools.
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Join us at Entrust  

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. 

   

Get to Know Us  

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. 

We’re looking for a Engineering Support Specialist - Hybrid Shakopee, MN or Kanata, ON

Responsible for performing important portions of the software configuration management (SCM) activities.  This person takes an active role in the identification and documentation of processes, audits, and delivery. While managing the posting and delivery activities, this position also collaborates cross-functionally in the posting of software products. Also, in charge of budget planning and tracking of tools in the software development organization and adherence to the Solution Insertion and Renewal Process (SIRP).

  • We offer flexibility

  • We offer a diverse work environment

  • Futureproof your career with a job in information security

 

How you will make an impact: 

  • Main resource for posting requests to Sales Force Trusted Care for customer download.  Follows process setup in Jira.  Also includes security bulletins and patches.

  • Apple and Google mobile app store postings

  • License management of tools including purchase and budgeting.

  • Main contact for purchasing and purchase requests

  • Helps to define policies and plans of the Development Support team, while enforcing those policies and plans across the development teams.

  • Updates Development Support Confluence page with FAQs, instructions, etc.

  • Liaison for translation support for internationalization of applications

  • Lead on our ISO27001 source code repository user audit tool

  • Legacy code repository support

Qualifications:

Basic Qualifications  

  • 2+ years’ experience in software development support

  • Experience in software configuration management

  • Organizational skills for budgeting, license and process adherence, customer facing release management.

 

Preferred Qualifications: 

Skills desired include but may not be limited to the following:

  • Server Administration: Windows and Linux, on-premise and cloud/AWS.

  • Understanding of development tools such as Jenkins, BitBucket (GIT), Jira and Confluence.

  • Github and security tool Mend experience.

  • Understanding of SalesForce Software posting tool

  • Understating of Coupa purchasing tool.

Why Should You Apply?

  • Leader in the security industry

  • Friendly, supportive & knowledgeable teams

  • Opportunities for on-the-job training

  • You’ll help secure identities!

 

For more information, visit www.entrust.com.  Follow us on LinkedIn, Facebook, Instagram, and YouTube.

#LI-XT1

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:  

  • Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.  

  • Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.  

  • Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.  

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.  

 

Ready to Make an Impact?  

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.  

   

Apply today!  

 

For more information, visit www.entrust.com.  Follow us on, LinkedIn, Facebook, Instagram, and YouTube

Compensation Range:


The anticipated starting base pay for this position is: $66,341-$97,299 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [email protected].

Recruiter:

Xochitl Ticas Lara

[email protected]

Top Skills

AWS
Bitbucket
Confluence
Coupa
Git
Jenkins
JIRA
Linux
Mend
Salesforce
Windows

Entrust Ottawa, Ontario, CAN Office

2500 Solandt Road – Suite 100, Ottawa, ON , Canada, K2K 3G5

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