Functional IT Analyst

Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity:

As a Medavie Functional IT Analyst, you will work closely with project stakeholders and business partners to elicit, analyze, validate, and manage requirements across Finance, Administration, and Claims systems. You will play a key role in aligning business needs with technical solutions, managing expectations, and influencing decisions of varying complexity. You will also act as the primary liaison between the customer community and software development teams.

Key Responsibilities:

• Collaborating with project resources to plan and define scope of work

• Working with business analysis teams to refine business and stakeholder requirements

• Assessing the impact of requirements on existing processes and systems

• Gathering solution requirements through stakeholder engagement and analysis of technical documentation

• Defining functional and transitional requirements at the solution level

• Documenting quality attributes, external interfaces, constraints, and supporting requirements

• Designing solutions and preparing functional specifications and design documentation

• Partnering with development teams to transition solutions into build phases

• Supporting testing and release teams with test case development and defect management

• Contributing to and fostering a collaborative team environment ​

Required Qualifications:
Education: University degree or college diploma in Computer Science or similar program
Work Experience: Typically 7+ years of experience with doing requirements gathering and analysis work. Knowledge of software development life-cycle methodologies; Working knowledge of business domain and/or application

Other Qualifications:

• A clear understanding of the software development life cycle (SDLC)

• A high level understanding of software architectural patterns such as provider and consumer

• Experience working with relational data models and basic data analysis using SQL and Excel

• Experience gathering functional, non-functional, and transitional requirements

• Experience working on systems integration and migration related projects

• Able to translate and communicate complex business logic requirements

• Experience designing software solution specifications

• Experience supporting Project Management planning, providing estimates and reporting on progress, issues and risks

• Able to manage multiple priorities and activities

• Able to provide supervision, leadership, mentorship and coaching to assigned resources

• Able to plan and co-ordinate simple to complex projects and activities with team members and any stakeholder both internal to Medavie Blue Cross and external clients

Skills

• Possess analytical and investigation skills

• Have the ability to work quickly and accurately under pressure of time restraints

• Be well organized, with excellent time management skills

• Possess highly effective listening skills

• Demonstrate mature and professional judgment and decision-making ability

• Demonstrated skill facilitating and building consensus among process stakeholders

• High attention to detail, using logic and good judgment in decision making for when different situations and skills may call for different approaches

• Familiarity with Copilot or other AI-assisted coding tools is considered an asset

• Previous software development experience would be considered an asset

Language Skills: English, written and spoken. French would be considered an asset.

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B).  This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What's in it for you?
What makes us a different kind of employer? In this role, we develop cutting edge Digital Health solutions for our members, partners, advisors, health care providers and group administrators. We are an in-house, innovation led, IT shop that is 500+ strong and growing! Whether you are just starting your career as a new grad or you are an experienced developer, we have challenging and rewarding roles and we are looking for top talent.
What we offer:

• Permanent full-time position with strong career growth opportunities.

• Hybrid or remote work arrangements.

• Flexible work environment and work-life balance.

• 100% employer-paid health, dental, and vision benefits (effective Day 1).

• 100% employer-matched Defined Contribution Pension Plan.

• Annual performance-based Incentive Bonus.

• A gifted week of vacation in your first year + optional Vacation Purchase Program.

• Support for professional development, training, and certifications.

• Wellness programs, health resources, and fitness discounts.

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Pay Range:

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected].