Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.
Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.
The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.
Proactive security starts here. TrendMicro.com
Position Summary:
Trend Micro is a world-leading cybersecurity company that focuses on building cutting-edge AI applications and services, with a mission to secure these technologies and ensure a safer AI-driven world. We are seeking talented professionals to join our team in developing and optimizing advanced machine learning and AI systems.
As an GenAI Engineer, you will contribute across the full machine learning lifecycle, driving innovation in AI by bridging the gap between cutting-edge research and scalable production systems.
Responsibilities:
Design and build Retrieval-Augmented Generation pipelines
Lead the selection and integration of Foundation Models (LLMs/SLMs) via APIs or local deployment, ensuring optimal performance for specific domain tasks
Develop "Agentic" systems that allow AI to use tools, execute code, and perform multi-step reasoning to solve complex business problems.
Establish automated evaluation frameworks to measure model improvements objectively against business KPIs
Profile and optimize AI workflows for latency and resource efficiency, employing techniques like quantization, pruning, or prompt caching.
Qualifications:
1-2+ years focused on LLM/GenAI applications; proven track record of building production-grade RAG systems or agentic AI applications
Strong understanding of LLM fundamentals, evaluating models based on task requirements, latency, cost, and accuracy constraints
Deep experience building RAG pipelines that include semantic similarities, chunking strategies, embedding models, retrieval methods (dense, sparse, hybrid), reranking, and context management
Proficiency with agentic frameworks or building custom agent orchestration, agentic patterns (ReAct, Plan-and-Execute, reflection, memory)
Expert-level prompt engineering skills
Expert-level use of coding agents for AI-SDLC
Strong programming skills
What We Offer You:
You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.
Group benefits program with health and dental coverage
Telehealth Virtual Health Services
Life Insurance
Short & Long Term Disability
Pre-partum, maternity, parental and medical leave
Critical Illness Insurance
Mental Health Wellness Program
Wellness Incentive Program
Retirement Savings Programs with company match
Paid Time Off
14 Annual Holidays
Tuition Assistance
Employee Resource Groups
We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.
Trend Micro Canada has been recognized as one of the National Capital Region's Top Employers. If you're curious to learn more, click the link below to discover why joining Trend Micro could be the perfect career move for you: Trend Micro Top Employer
Be Passionate. Be Innovative. Be a Trender.
No sponsorship will be provided for work permit applications or renewals for this position now or in the future.
For applicants in the province of Ontario: Trend Micro Canada is committed to fair and equitable compensation practices. The salary range for this role is CAD $105,000-130,000. A candidate’s final compensation for this position will be determined by various factors to include, but not limited to relevant work experience, skills, and certifications.
#LI-VC1
At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
