As a Principal Product Manager, you will oversee AI product strategy, execution, and collaboration across teams, driving innovation in customer experience.
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer experience with our AI-native platform which leverages advanced technologies including Large Language Models. Our products extract deep insights from customer interactions and provide actionable intelligence, empowering organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking in the industry.
We are seeking a data-minded, entrepreneurial product leader to shape the future of our AI portfolio.
As a Principal product manager on the team, you will be responsible for taking our core AI products to the next level as well as taking to market our new, AI-first products. You thrive in ambiguity, yet bring clarity to cross-functional teams. This is a fast-paced environment that demands initiative, strategic thinking, and a strong bias for action. You’ll work closely with a world-class team including alumni from Amazon, Facebook, Google & Uber. This is an exciting opportunity to make a tangible impact in the AI space, driving product innovation, customer value, and business growth.
This is a hybrid role based out of Mountain View but should be flexible to work in the office as
needed.
What you will do :
- Own the vision, strategy, and roadmap for core AI experiences across the product portfolio
- Champion customer obsession through feedback, data, and research
- Bring a strong data-driven mindset and focus on measurable impact
- Drive product execution end-to-end with high bias for action
- Collaborate with engineering, ML, and data science teams Partner cross-functionally with PMs, Design, Marketing, and Go-to-Market teams
- Work with Product Marketing to ensure successful product launches aligned with customer and business goalsStay on top of emerging technologies to inform Level AI’s product strategy
Basic Qualifications:
- Bachelor’s degree in computer science, mathematics, systems engineering, MIS, or a related field; preferably an MBA from an esteemed university.
- At least 7 years of experience in product management, with at least 3 years in building AI products
- Deep familiarity with Generative AI and Large Language Models
- Proven track record of ownership and execution in fast-paced environmentsExceptional written and verbal communication skills
- Strong analytical and structured thinking skills
- Demonstrated ability to lead cross-functional teams and influence stakeholdersExperience working with teams in other time zones.
- Preferred Qualifications :Experience launching 0-1 products Domain experience in Contact Center or Customer ExperienceExperience leading teams
Compensation will be competitive and reflect the applicant's level of qualification for the role. We offer standard perks of a startup.
Top Skills
AI
Data Science
Large Language Models
Machine Learning
Product Management
Similar Jobs
.png)
Logistics • Sales • Software • 3PL: Third Party Logistics
The candidate will manage accounts, develop business opportunities, and provide logistics solutions while building relationships with clients in the Open Deck transportation sector.
Artificial Intelligence • Fintech • Payments • Financial Services • Generative AI
Lead a high-impact team developing stablecoin infrastructure, oversee secure systems, manage transactions, and integrate solutions into existing systems.
Top Skills:
BlockchainC#C++Digital Asset CustodyFxJavaKotlinPaymentsPythonRust
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Staff Android Engineer will lead the architecture and design of the Checkout Flow, mentor engineers, and collaborate across teams to enhance the checkout experience for sellers.
Top Skills:
AndroidJavaKotlin
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
