SUPERHUMAN MAIL 👉
At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast.
📣 Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at superhuman.com.
BUILD LOVE 💜
At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other.
CREATE MASSIVE IMPACT 🚀
We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.
ROLE 👩🏽💻👨💻
- Identify and prioritize opportunities to drive impactful improvements across the customer experience that increases revenue, including website optimization, user and team signup, activation, adoption, and referrals.
- Collaborate across GTM, Product, and Engineering teams to build programs that support the hybrid B2C2B business model, enabling individual self-serve users to convert to teams and enterprise accounts.
- Create in-product experiences to increase product-qualified leads for sales by strategically partnering with demand gen, customer marketing, success, and sales teams.
- Uphold and enhance Superhuman Mail’s strong brand affinity by delivering delightful and memorable experiences that foster product evangelism and increase virality.
- Champion customer feedback loops between GTM and product teams to inform the greater product roadmap.
- Define and execute a balanced growth roadmap, combining transformative initiatives with smaller-scale experiments to drive retention and expansion.
- Manage, mentor, and inspire a team of growth product managers, engineers, and marketers to achieve ambitious growth objectives.
- Foster a high-performance, experimentation-friendly culture that supports rapid iteration and continuous improvement.
- Collaborate with peer marketing and product leaders across Superhuman Mail, Grammarly, and Coda to ensure alignment on growth strategy and execution.
- Lead the organization with clear prioritization, communication, and a commitment to Superhuman’s values.
SOUND LIKE YOU? 🙌
- You have 10+ total years of experience in Growth and at least 5 years of Growth Product experience at a B2B PLG SaaS startup.
- Big Rock Prioritization: Generate innovative and game-changing ideas that have a 10x impact on business performance.
- Hybrid Business Model Expertise: Navigate and optimize the B2C2B funnels where individual users evolve into team and enterprise accounts.
- Revenue Growth Optimization: Drive monetization strategies, including upsell, cross-sell, and expansion initiatives.
- Product Sense: Identify high-impact opportunities and translate user insights into effective solutions through pattern recognition, testable hypotheses, and elegant product experiences that balance user and business needs.
- Roadmap Development: Craft and execute growth roadmaps that balance high-impact initiatives with rapid experimentation.
- Growth Mindset: Identify growth opportunities across the customer lifecycle and prioritize initiatives that drive measurable impact.
- Data-Driven Decision-Making: Proficiency in analyzing data to inform strategies and set clear, actionable goals.
- Team Building: Recruit, mentor, and manage high-performing growth product and marketing team.
- Cross-Functional Collaboration: Work closely with GTM, product, and engineering teams to align goals and strategies.
- Communication Skills: Clearly articulate campaign strategies, goals, and outcomes to stakeholders.
- Create Delight: You create moments of joy and fulfillment for customers and employees by building intentional experiences that deliver pleasant surprises.
- Deliver Remarkable Quality: You approach everything with exceptional quality and simplicity, setting new standards that compel others to share our work.
- Embrace the Extraordinary: You form bold visions that push limits and defy status quo, using ambitious goals to drive rapid learning and ultimate success.
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
SALARY INFO 💸
Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future.
- SF/NY/Seattle: $248,600-$342,100 USD
- Other US geographies: $226,000-$311,000 USD
- Canada: $212,000-$291,500 CAD
COME JOIN US 🎟️
We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate based on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).
#LI-Hybrid
.png)
