Manage group bookings and onboard events for cruise ship guests. Serve as primary contact for group leaders, coordinate logistics with ship departments, handle special and VIP requests, maintain records and reservations, assist pre-cruise planning, distribute materials, and ensure exceptional guest service.
The Group Coordinator onboard the cruise ship Aroya will oversee and manage group bookings and events, ensuring seamless coordination and communication between the ship’s departments and the group host. The Group Coordinator will also handle special requests, organize group events, and provide personalized assistance to ensure an exceptional experience for the group.
Responsibilities
- Coordinate all aspects of group bookings, including reservations and onboard activities.
- Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
- Organize and oversee group events, ensuring all logistical details are executed flawlessly.
- Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
- Handle any last-minute changes or challenges, providing effective and prompt solutions.
- Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
- Maintain accurate records of group activities, requests, and special requirements.
- Ensure compliance with all guest service standards and protocols.
- Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
- Provide exceptional customer service to enhance group members’ overall experience.
- Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
- Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
- Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
- Manage VIP group requests, providing enhanced services to high-profile group guests.
- Collect and address feedback from group leaders and members to continually improve service delivery.
Requirements:
- Previous experience in group coordination, event planning, or a similar role, preferably in a cruise ship.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and handle dynamic, fast-paced environments.
- Proficiency in computer systems, including reservation software.
- Problem-solving abilities and the ability to work under pressure.
- Fluency in English and Arabic; additional languages are a plus.
Documentation Requirements:
- Valid passport and visas as required.
- STCW certification or willingness to obtain.
- Valid Medical certificates
For Pooling purposes
Contract length: 4 months on/ 2 off
Similar Jobs
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
Supports the Engineering, Product, and Design organization as the operational backbone of its People function. Handles employee and manager questions, lifecycle events, investigations, performance documentation, engagement surveys, performance reviews, compensation updates, and learning initiatives. Partners across People Team functions, coaches managers, maintains confidential and consistent processes, manages shifting stakeholder priorities, and uses AI tools and automation to streamline recurring administration, reporting, and program execution.
Top Skills:
Ai ToolsAutomation
Marketing Tech • Real Estate • Software • PropTech • SEO
Own the product strategy and roadmap for SEO and AI visibility across thousands of real estate websites. Lead technical SEO foundations, structured data, performance, content discovery, experimentation, migrations, measurement, and AI citation visibility. Partner with engineering and product teams to establish scalable defaults, safeguards, and implementation standards. Define platform-level goals, analyze outcomes through cohort testing and causal measurement, and report organic performance and client impact to leadership.
Top Skills:
Ai SearchCausal Impact AnalysisChatgptGeminiGoogle Ai OverviewsGoogle Search ConsoleJavaScriptLog AnalysisPerplexityProgrammatic SeoSeoStructured Data
Cloud • Security • Software • Cybersecurity • Automation
Sources and engages passive candidates for sales roles across the AMER region, primarily Account Executives. Builds talent pipelines, maps competitive markets, screens candidates, partners with recruiters and hiring managers, maintains applicant tracking data, and improves outbound sourcing strategies and candidate experience in a fully remote environment.
Top Skills:
AIGitlabGreenhouseLinkedInLinkedin Recruiter
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
