What you can expect
As the Second-Line Sales Leader, you will be responsible for leading a team of high-performing first-line sales managers and their respective Account Executives. You will play a pivotal role in executing our growth strategy, ensuring sales excellence, fostering culture and driving predictable revenue across the Americas region.
This role requires a proven track record of building and scaling SaaS sales organizations in fast-paced, high-growth environments. You will be both a strategic thinker and a hands-on leader who thrives in a performance-driven culture.
About the Team
The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
Key Responsibilities
Leadership & Strategy
Lead, coach, and mentor a team of 4 first-line sales managers across the Americas region.
Collaborate with executive leadership to shape and execute regional GTM strategies.
Translate corporate objectives into actionable regional sales plans and initiatives.
Revenue Growth & Forecasting
Own regional sales targets and pipeline generation goals.
Drive accurate forecasting, territory planning, and sales productivity.
Monitor key performance indicators (KPIs) to identify areas for improvement.
Team Development
Recruit, onboard, and retain top-tier sales talent.
Foster a culture of performance, accountability, and continuous learning.
Lead training and development initiatives to improve team effectiveness.
Cross-Functional Collaboration
Partner with Marketing, Customer Experience, RevOps, and Product to align on campaigns, feedback loops, and customer needs.
Serve as the voice of the field to inform product roadmap and strategy.
Process & Technology
Ensure effective use of sales tools (e.g., Salesforce, Outreach) and adherence to sales methodologies (MEDDPICC).
Drive operational excellence through scalable processes and repeatable best practices.
What we’re looking for
10+ years of progressive sales leadership experience in SaaS, including 3+ years managing first-line sales managers.
Proven success scaling sales teams and achieving multi-million-dollar ARR targets.
Deep understanding of SaaS metrics, pipeline management, and enterprise/SMB sales motions.
Demonstrated ability to hire, coach, and develop high-performing teams in a high-growth environment.
Excellent communication and stakeholder management skills.
Experience working across geographically dispersed teams.
Familiarity with MEDDICC, Challenger, or other enterprise sales methodologies.
Experience in HR/People market is a plus.
Fluent in English; Spanish or Portuguese is a plus.
Salary Range or On Target Earnings:
Minimum:
$227,500.00Maximum:
$508,400.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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