Help Desk/IT- Co-op (Starting May)

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What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.
Job Responsibilities:
Job Requirements:

• Post-secondary education in Information Systems (IS)
• Technical/user knowledge of Windows 10/11, MS Office 365, Network Printing, File Access, and Client/Server applications
• Excellent written and verbal English communication skills
• Trained to operate the AWP (sky lift), must be comfortable working in heights
• Good organizational, interpersonal, and problem-solving skills
• Solid Knowledge and understanding of Active Directory
• Demonstrated ability to work in a team environment
• Ability to uphold confidentiality
• Ability to work overtime to meet customer requirements

Job Responsibilities:

• Administers user accounts
• Maintains file and folder security
• Diagnoses and trouble-shoots desktop software, hardware, or network connectivity problems at an entry level
• Takes technical direction from senior staff
• Handles the evaluation, procurement, installation and provides ongoing support of PCs, printers and peripherals
• Evaluates and installs software, and trouble-shoots hardware problems
• Writes technical documentation and manuals, and assists with end user training
• Maintains hardware inventory control, asset tagging and software licensing.
• Assists new computer users with Windows basic training on programs such as Microsoft Outlook, Word and Excel, network file storage, etc.
• Performs MAC (Move/Adds/Changes) on telephone system
• Enforces Sarbanes Oxley IT Standards\\Best Practices
• Maintain helpdesk metrics (Key Performance Indicators [KPIs])
• Follows and complies with all Operational Procedures and Policies as outlined in the Employee Handbook, Quality and Environment programs (i.e., IATF16949, ISO14001)
• Understands, promote and live by Magna's philosophies and Employee Charter
• Adheres to Modatek's core values; integrity, respect, trust, honesty, fairness and loyalty
• Follows Magna's Code of Conduct and Ethics and related compliance policies.
• Performs all duties in an environmentally responsible manner in accordance with the Modatek Systems Environmental Policy
• Performs other duties as required

Worker Health and Safety Responsibilities:

• Maintains safety standards of equipment and work area and perform all duties in a safe manner in accordance with the safety policies of Modatek Systems
• Performs all duties in a safe manner in accordance with Section 28 of the Occupational Health & Safety Act and Regulation 851 for Industrial Establishments

Duties of Workers:
28. (1) A worker shall,
(a) work in compliance with the provisions of this Act and the regulations;
(b) use or wear the equipment, protective devices or clothing that the worker's employer requires to be used or worn;
(c) report to his or her employer or supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger themself or another worker; and
(d) report to their employer or supervisor any contravention of this Act or the regulations or the existence of any hazard of which he or she knows.
WHAT YOU CAN EXPECT FROM US:

• A great work experience
• An environment that focuses on Modatek's Core Values; Integrity, Respect, Trust, Honesty, Fairness and Loyalty
• We promote a collaborative environment where you will be challenged to learn and do.
• We promote team spirit
• A focus on safety, health and wellness; including our "Good for You" cafeteria

Work and Physical Environment:

• Office and manufacturing environment, but may be exposed to elements such as temperature and noise and sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components
• Works rotating shifts or static shifts dependent on business requirements
• On-call availability and occasional evening and weekend work to meet deadlines
• Physically able to perform the essential duties of the position
• Lifting and transporting of moderately heavy objects, such as servers, computers and peripherals.
• Able to participate in training sessions, presentations, and meetings
• Some travel may be required for the purpose of off-site installations and configuration
• Required to wear all personal protective equipment for job/area
• May be exposed to climbing and heights

Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Student / Co-Op
Group:
Cosma International