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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi is seeking an energetic, analytic, and intellectually curious Manager, Fraud Risk Oversight & Analytics to join our Fraud Risk team. This role - as part of the 2nd Line of Defense - will conduct assessments of the fraud program design and operational effectiveness, evaluating prevention, detection, and response capabilities, including processes, tools, skills and staffing. Additionally, the person in this role will look to ensure alignment with industry best practices and compliance with regulatory standards as well as identifying exposure to fraud across business units, products, and channels making sure vulnerabilities are recognized and understood. The ideal candidate will have experience in risk management and analytic strategy and will be an agile learner, think strategically, and possess strong communication and problem-solving skills.
By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.
What you’ll do:
- Develop fraud 1st line program assessment methodology and approach
- Improve fraud program resilience by delivering data-driven actionable feedback and recommendations
- Monitor the implementation of recommended improvements and the ongoing evolution of the program to meet dynamic fraud landscapes and regulatory changes
- Record discrepancies between existing controls and the level of risk protection required, highlighting areas where enhancements are needed
- Assess the impact of new products and initiatives to the fraud risk appetite, conducting reviews and providing effective challenge
- Confirm that regulatory compliance considerations are fully integrated into the fraud risk framework
- Develop fraud standards and fraud risk questions to be leveraged by Supplier Risk Management for vendor assessments
- Review and assess fraud forecasts and forecasting methodologies, providing strategic insights and recommendations to further enhance accuracy
What you’ll need:
- Bachelor’s degree with 8+ years experience in risk management and analytic strategy within the financial services industry preferred
- Knowledge of banking products, processes and regulations
- Expertise in navigating and mapping unfamiliar data environments using SQL to extract insights from complex, large-scale datasets.
- Exceptional interpersonal, verbal and written communication skills
- Strong leadership, collaboration, influencing and organizational skills with attention to detail
- Must be self-motivated with the ability to work independently or within a group under minimal daily direction.
- Intellectually curious. You adapt to change, embrace bold ideas, ask questions, test assumptions, and challenge conventional thinking
- Strong analytical and problem-solving skills, with the ability to analyze complex issues, develop innovative solutions, and make data-driven decisions
- Experience leading and managing meetings with cross functional teams, effectively and efficiently communicating and driving engagement.
- Proficiency in data analysis and deriving meaningful insights for decision-making
- Demonstrated ability to collaborate with multidisciplinary teams, take ownership of deliverables, and drive assigned tasks to completion, in a timely manner.
- Experience with regulatory compliance and corporate governance standards
- Ability to work under tight deadlines
- Ability to manage multiple initiatives and competing priorities, meet deadlines, and adapt to change
- Proficiency with Google Suite and/or Microsoft Office products
- Strong team player
