The Inside Sales Manager leads the inside sales team, driving performance, managing operations, and enhancing customer engagement while meeting sales targets.
About Quench Canada: Quench Canada (a subsidiary of Culligan) is the brand that helps our growing and forward-thinking companies keep their employees, customers, and guests happy, healthy, and hydrated. We offer water-as-a-service solutions by providing pure drinking water through a broad array of bottle-free machines. Our point-of-use machines offer users countless consumption choices, including filtered water, ice, and even sparkling water. Customers choose Quench because Quench has the depth of options, national reach, and consistently high level of service to deliver pure, delicious water to thousands of businesses across the country.
Values:
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
About the Role
Reporting to the Senior Sales Manager, the Inside Sales Manager is responsible for leading, coaching and driving performance of the Inside Sales team in a fast-paced, results-oriented environment. This role overseas daily operations, pipeline management, sales performance, and customer engagement while partnering with leadership to execute strategy, improve processes, and deliver consistent revenue growth. The ideal candidate is a strong leader with proven experience in inside sales, coaching high-performing teams and using data to drive decisions.
Key Responsibilities
- Create a customer-oriented, high-performance sales culture through an appropriate combination of technology, teamwork and process.
- Lead, coach, and develop a team of Inside Sales Representatives to achieve and exceed targets.
- Actively manage and drive funnel growth and provide reliable forecasts to senior management on a weekly basis.
- Collaborate with Marketing, Field Sales, Customer Care, and Operations to improve lead quality and customer experience
- Direct implementation and execution of sales policies and practices in accordance with company guidelines.
- Analyze performance dashboards and identify trends and opportunities
Qualifications & Skills:
- Minimum 3+ years of inside sales experience, including 1+ years in a leadership role.
- Experience in B2B sales or service-based industries
- Strong understanding of CRM platforms (Salesforce, etc.).
- Excellent coaching, communication, and leadership skills.
- Strong analytical and reporting skills
- Ability to thrive in a fast-paced, performance-driven environment
Why Join Us:
- Join a fast-growing, innovative company with a trusted reputation and a loyal, expanding customer base.
- Collaborate with a supportive leadership team and passionate cross-functional partners committed to your success.
- Enjoy a competitive compensation package that includes:
- Base salary + Bonus
- Comprehensive benefits
- RRSP match to support your long-term financial goals
- Thrive in a hybrid work environment that promotes flexibility and work-life balance.
Additional Information:
- Applicants must be legally authorized to work permanently in the country of posting
- Final candidate must successfully complete a criminal background check
Employee Referral Program
At Quench, we understand that our greatest asset is our team members, and we value your support in helping us discover exceptional talent. That is why we are excited to introduce the new Quench Talent Referral Program – an innovative initiative designed to recognize and reward your contributions to our growing team.
To learn more about this program please click the following link: https://onfirstup.com/Quench/quench/contents/36946818?tok=adda9212-c825-4dce-9271-d086ecfcc707_17847637
Top Skills
Salesforce
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