About CharterUP. CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding. By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation
With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Class Start Date: July 21, 2025
CharterUP is seeking a Bilingual (French/English) Speaking Inside Sales Representatives who are motivated, results-driven, and eager to provide exceptional customer experiences. In this fast-paced role, you’ll help businesses, groups and individuals secure transportation solutions through our cutting-edge marketplace. This position is ideal for individuals passionate about sales, customer engagement, and career growth in a dynamic, high-velocity environment. As the first point of contact for many clients, you’ll play a key role in helping businesses and groups find seamless transportation solutions. This high-energy role is perfect for someone who thrives in a fast-paced environment and has aspirations to grow into more complex, strategic sales within our Enterprise Sales Team.
Responsibilities
- Manage a high-volume of inbound and outbound follow-up sales calls to assist clients in finding and booking transportation solutions efficiently.
- Leverage our proprietary marketplace technology to create tailored trip quotes, minimizing friction in the booking process.
- Meet or exceed performance metrics, including revenue targets, conversion rates, call handle time, and follow-up activity.
- Build urgency and rapport by effectively navigating call scripts while staying concise and customer-focused.
- Apply assumptive sales techniques to overcome objections, create urgency, and close deals quickly.
- Ensure accurate and efficient quoting to reduce customer frustrations and streamline the sales process.
- Continuously improve call control, actively listen to customers, and adapt sales tactics to meet individual client needs.
- Collaborate with team members and participate in post-mortem analyses to refine sales techniques and strategies.
Experience and Expertise
- 2+ years of sales experience in a fast-paced, high-volume environment, consistently meeting or exceeding sales goals.
- French and English language skills. Bilingual required.
- Comfortable handling 50-75 calls per day through a combination of direct inbound and outbound follow up calls.
- Demonstrates strong ability to confidently handle objections, create urgency, and guide customers through the sales funnel to close deals effectively.
- Exceptional communication skills with a focus on active listening, concise messaging, and rapport-building.
- Cultivate and nurture ongoing customer relationships beyond the initial transaction, ensuring satisfaction and promoting future business opportunities.
- A proactive, self-driven mindset with the discipline to thrive in a remote-first work environment.
- Exhibits advanced computer/tech skills, with the ability to navigate multiple systems (g-suite, slack, our quote management system, phone line tools) and platforms simultaneously.
- Excels at multitasking during calls by managing interactions, generating quotes, and tracking follow-ups in real-time, ensuring efficiency and accuracy within a fast-paced call center environment.
- High School Diploma or equivalent; sales certifications or additional training are a plus.
- Experience working with CRM tools, Sales Platforms, G-Suite, and other technologies is a plus.
Recruiting Process
- Step 1: Application Questionnaire
- Step 2: 30m Video call with Recruiter
- Step 3: 1h Video call with one of the Hiring Managers
- Step 4: 1h Video call/ Role Play interview with VP of Inside Sales
- Step 5: Offer, background check
- Welcome aboard!
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
