Inside Sales Representatives at Thermo Fisher Scientific are responsible for selling research products, managing customer relations, negotiating pricing, and maintaining territory reports while providing excellent customer service.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, outstanding customer access, and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued, and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.
Discover Impactful Work:
Based in Ottawa, our Inside Sales Representatives sell research products in Canada through various channels.
A Day in the Life:
- Develop and maintain effective customer relations with purchasing and end users within assigned territory
- Make independent decisions, collaborate with teams, build connections within accounts for networking.
- Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
- Monitor competitor and industry updates, integrate data into business plan, and launch new products/services.
- Manage pricing and negotiate within territory to control profitability
- Maintain accurate reporting, records, and files vital for proper management of territory
- Connect with supervisor any customer issues or potential problems, perform other tasks assigned by manager
- Advise customers of supply and price trends and assist in inventory control, consults with customers
- Positively represent Thermo Fisher Scientific at all times throughout customer locations
Keys to Success:
Education
- Bachelor’s degree required, preferably in the sciences
Experience
- 2+ years sales experience OR lab experience preferred
Knowledge, Skills, Abilities
- Strong interpersonal, oral and written communication, and presentation skills
- Fully bilingual in both English and French
- Proficiency in establishing goals and achieving results
- Must possess a strong desire to serve the customer
- Must deliver excellent customer service
- Must possess the organizational skills to multi-task and meet deadlines as needed
- Must be willing to travel to customer locations, if needed
- Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement
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