At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.
At YETI, we believe in doing things the right way—building gear that stands up to the wild and relationships that stand the test of time. This role is your chance to work directly with our Key Account Sales team and partners. You’ll own the full execution cycle—from leveraging EDI/SPS platforms to driving sales execution—ensuring operational excellence and delivering best-in-class service, strengthening dealer relationships, and making sure every account feels like part of the YETI tribe.
As an Inside Sales Representative- Key Accounts, you will play a critical role in supporting our Canadian sales organization by managing the order book, driving in-season selling, and ensuring customer needs are met in close collaboration with sales, planning and marketing teams. The position is expected to be solutions-focused and will rely heavily upon reporting, analysis, and data entry to identify order issues. Your ability to communicate effectively will be key to building strong relationships and delivering a premium customer experience across diverse regions. This role requires a proactive, organized, and customer-focused individual who thrives in a fast-paced, entrepreneurial environment.
Responsibilities:
Sales Support & Account Management.
Partner with Key Account Sales team to meet and exceed sales targets through world-class account management.
Develop strong rapport with key account stakeholders ensuring consistent engagement through calls, emails, and meetings
Manage and communicate updates on account status, GTM progress and outstanding issues through detailed reporting on a weekly basis.
Communicate risks and provide solutions related to inventory, PO timelines, or credit concerns.
Review incoming purchase orders through EDI/SPS and ensure special instructions are communicated to relevant departments.
Maintain accurate record of communications, transactions and account activities through relevant systems.
Work closely with the Key Account Sales team and other departments to ensure alignment on account strategies and objectives.
Support resolution of warranty issues or concerns.
Qualifications:
Bachelor’s degree required.
2–4 years of experience in B2B account management, customer service, or inside sales.
Proficient in MS Office (Excel, Word, PowerPoint).
Experience with ERP systems (SAP, Salesforce) is an asset.
Experience with EDI/SPS preferred.
Strong organizational and priority management skills.
Strong analytical skills with the ability to interpret data and identify trends or inaccuracies.
Excellent written and verbal communication skills.
Ability to build and maintain strong relationships across teams and with customers.
Benefits & Perks:
Click here to learn about the benefits and perks we offer at YETI.
YETI is proud to be an Equal Opportunity Employer.
Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html.
All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
YETI Applicant Privacy Notice
YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at [email protected].
