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Gorbel

Inside Sales Representative

Posted 12 Days Ago
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Elmira, Woolwich, ON
Mid level
Elmira, Woolwich, ON
Mid level
The Inside Sales Representative is responsible for creating quotes, converting sales orders, generating leads, and managing client relationships. They work collaboratively with engineering, accounting, and project management to ensure order fulfillment and strong customer communication.
The summary above was generated by AI

Gorbel’s mission is simple: We improve people’s lives. 

That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the cutting edge of manufacturing and distribution; a thriving, growing company that is constantly seeking out new ways to innovate and elevate our products and our processes – and we’re looking for people like you to join us in that mission. 

We’re currently hiring for open positions in the US and Canada. We operate in Canada as Engineered Lifting Systems and Equipment (ELS)/DBA Gorbel® Canada, and subsequent communication related to Canadian positions may show the ELS name. You may be contacted by phone by recruitment personnel based in either Canada or New York. 

Work Shift:

Job Description:

Responsibilities:

  • Create quotes & convert sales orders
  • Discuss applications on the phone and by email
  • Lead generation (may include cold calling)
  • Have quotes reviewed by engineering and supervisor
  • File quotes and do follow ups
  • Attend weekly sales meetings
  • Track progress billing and work with accounting to post the invoices
  • Work with Project Managers to get updates on status of the orders

Training Requirements/Job Qualifications Core Competencies, Interpersonal & Intrapersonal Skills:

  • Have a positive attitude and a willingness to learn, teach others and to change, to suit Company needs,
  • Managing the scope and pace of change aligning priorities and resources
  • Creates an open, positive environment to stimulate open discussions
  • Commits to a course of action despite incomplete information, if required
  • Actively listens to and understands impact on others
  • Demonstrates and elicits trust
  • Cultivate effective relationships, be a team player, self motivated and able to motivate others to reach deadlines
  • Encourages constructive questioning to achieve collective success
  • Communicates up, down and throughout ELS encouraging candour and clarity, both verbal and written
  • Work independently and interdependently utilizing self leadership skills
  • Good organizational skills with attention to detail
  • Demonstrates ability to cross train others and can articulate mandate, goals and outcomes of their position within ELS
  • Practices flexibility, transparency and fairness in all day-to-day activities and actions
  • Encourages and incorporates diverse and creative initiatives and perspectives
  • Confidentiality

Education:

  • Post-secondary education with a Business Administration & Material Management designation
  • Computer software courses in Microsoft Word and Excel
  • Familiar with computers and their requirements

Experience:

  • Prefer 3 years in Inside Sales experience
  • Ability to read specifications and blueprint drawings is an asset
  • Demonstrates previous experience building exceptional relationships utilizing communication, listening and negotiation techniques
  • ERP system – Experience with Infor preferred but not required
  • Knowledge of fabrication and machining processes an asset
  • An asset to interpret information on job orders
  • Thorough knowledge of the standard business practices, tools and terminology and services for a manufacturer of custom and standard products
  • Previously met challenging but realistic goals

Job Qualifications and Training Requirements:

  • Ability to handle multiple projects concurrently meeting the requirements of timely deadlines
  • Demonstrates ability to learn technical aspects of ELS products
  • Critical thinking and problem solving
  • Ability to travel to vendor or client facilities with moderate –low overnight travel, if required
  • Required to maintain valid driver’s license and provide drivers abstract related to company insurance to use or drive any ELS vehicle if required

Top Skills

Erp Systems
Excel
Infor
Microsoft Word

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