The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.
Role Overview
We are looking for a driven and versatile Integration Developer / Business Analyst to join our team. This role is ideal for someone who thrives at the intersection of technology and communication—someone who is not only comfortable writing clean, maintainable code but is also skilled at gathering, analyzing, and communicating complex business requirements with clients and stakeholders.
As a key team member, you will design and develop integration solutions that connect our core platforms with third-party systems. You will also serve as a trusted liaison between technical teams and external/internal stakeholders.
What You’ll Do
Technical Development (50%)
- Design, build, and maintain APIs and integration solutions between internal systems and third-party platforms
- Write clean, secure, and efficient code using technologies such as RESTful APIs, SOAP, JSON, XML, and integration tools/frameworks
- Manage authentication protocols (e.g., OAuth, JWT) and ensuring data encryption, while adhering to security best practices
- Manage and optimize databases, including SQL query optimization, caching mechanisms (e.g., Redis, Memcached), and data transformations using formats like JSON, XML, and YAML
- Troubleshoot and resolve integration issues on time
- Collaborate with DevOps and QA teams to ensure reliable deployment and monitoring of integration solutions
- Own development projects from inception to deployment, including technical design, development, testing, and post-release support, ensuring alignment with product and partner requirements
- Knowledge of working with Linux/Unix servers, writing shell scripts, and managing secure access protocols such as SSH and SFTP
- Employing Git and branching strategies for efficient version control and collaborative code management
Business Analysis (50%)
- Collaborate with clients, partners, and internal stakeholders to gather and document business and technical requirements
- Translate business needs into technical specifications and use cases
- Conduct gap analyses, process mapping, and solution scoping for integration projects
- Present findings and recommendations clearly and effectively to technical and non-technical audiences
- Facilitate and drive meetings to ensure project momentum and clear communication among stakeholders
What You’ll Bring
- Bachelor’s degree in computer science, information technology or a related field
- 3-5 years of relevant experience
- Problem-Solving: Effectively addressing and resolving technical challenges
- Attention to Detail: Delivering clean, optimized, and maintainable code
- Adaptability: Staying current with evolving backend technologies and frameworks
- Collaboration: Working closely with front-end teams, designers, and stakeholders for cohesive project delivery
- Communication: Clearly articulating complex technical aspects to non-technical team members
- Analytical Thinking: Identifying bottlenecks and troubleshooting data flow issues
- Documentation Skills: Creating detailed documentation for API connections, data formats, and integration procedures
Equal Opportunity
Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].
Top Skills
Versaterm, Inc. Ottawa, Ontario, CAN Office
400-1331 Clyde Ave, Ottawa, Ontario, Canada, K2C 3G4
