Intermediate Analyst, IT Quality Assurance

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Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

10

Job Family:

Quality Assurance

# of Open Positions:

1

Faculty/Service - Department:

Solutions Architect, IT Solutions

Campus:

Main Campus

Union Affiliation:

UOITP

Date Posted (YYYY/MM/DD):

2026/06/25

Applications must be received BEFORE (YYYY/MM/DD):

2026/07/06

Hours per week:

35

Salary Grade:

UOITP Grade 10

Salary Range:

$82,450.00 - $102,514.00

About Information Technology:
Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.
In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Position Purpose

Reporting to the Lead Technical Designer, the incumbent ensures quality throughout the software development process while working on projects to deliver new computer application and modifications existing computer applications. The incumbent reviews project deliverables, design documents, and programming specification to verify quality standards. This role contributes to the formulation and continuous improvement of software quality standards, methods, and tools for all software development and maintenance projects carried out within the department.

In this role, your responsibilities will include:

• Testing: Prepares specific business test cases. Reviews, and updates, develops and executes test cases and test scripts to fully assess if the solution meets the requirements presented according to existing test plans. Records results. Ensures test cases sufficiently cover all areas of business need and application functionality. 

• Development: Ensures quality throughout the software development process; proper quality checkpoints. Has authority to reject documents that do not meet standards. Develops complete test strategies for new software products and confirm testing before production.

• Verification: Organizes activities designed to verify system requirements, system design and system code. Ensures the test plan will validate the application requirements are met. Develops strategies for client acceptance.

• Logging: Finds, reproduces, isolates, logs, and reports defects as needed. Works closely with the development team(s) during the test design and test execution phases. Plans, designs, develops, implements and maintains processes for manual testing. Ensures that problems are logged quickly and accurately, and that "fixed" problems are verified and closed. 

• Documentation: Produces all documentation of the testing process, validation of software, strategies, and best practices. Records defects and reviews them with the project manager, and will contribute a defect analysis to the project closeout document.

What you will bring:

• University degree in computer science or a related discipline or an equivalent combination of education and experience.

• Minimum 5 years of experience in a quality assurance role involving software testing.

• Experience testing Workday solutions, ideally including Workday Extend.

• Familiarity with Workday business processes, integrations, security roles, and tenant-based testing.

• Experience creating and executing test cases for enterprise SaaS platforms.

• Experience with test automation or automation scripting.

• Hands-on experience with API testing tools such as Postman or Bruno.

• Experience with performance/load testing tools such as JMeter or Artillery.

• Experience with end-to-end or UI automation tools such as Playwright.

• Experience using Jira for defect tracking and test coordination.

• Experience using Xray for test case management, execution tracking, and reporting.

• Ability to support functional, regression, integration, API, and performance testing.

• Experience working with developers, business analysts, and functional teams in an Agile or project delivery environment.

• Experience with system development life cycle; including methodologies, prototyping and application development methodologies.

• Experience writing manual test plans, test cases and reporting test results independently

• High level of initiative, decisiveness and business acumen.

• Organizational skills to prioritize work and meet multiple strict deadlines.

• Ability to test application written in various languages.

• Ability to communicate technical concepts in a non-technical manner.

• Bilingualism – French and English (spoken and written).

#LI-Hybrid

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.