Intermediate IT Business Analyst, 1-year temporary assignment, Intact Lab

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

About the role

We are looking for an IT Business Analyst II to join the Lab’s Acquisition team until the end of May 2027!

As a Business Analyst, you play a key role as an interpreter and facilitator with various business units, the development team, and the quality assurance team. You will be at the heart of a team that plays a pivotal role in optimizing our online sales and constantly strives to deliver the best insurance purchasing experience. At Intact, we rely on the best customer experiences as our uncompromising benchmark.

What you'll do here: 

• Analyze business needs to define IT solutions.

• Lead/participate in business requirements workshops to specify IT solutions.

• Conduct impact analyses and effort estimates to recommend, obtain approval for, and document the IT solution using effective methods, interacting with both business domain users and the IT project team.

• Support the development of solutions and the technical analyses performed.

• Support quality assurance activities and acceptance testing.

• Support the product manager in defining and prioritizing the product backlog.

• Document user stories in a way that is understood by developers and the quality assurance team.

• Identify and communicate impacts on business processes to support change management in the business units through a train-the-trainer approach.

• Build and maintain robust, accurate, and accessible functional documentation for all stakeholders in the company.

What you bring to the table: 

• Bachelor’s degree in a related field, or any equivalent combination of education and experience

• At least 2 years of relevant experience

• Project experience in Scrum mode

• Experience and knowledge in the insurance domain (an asset)

• Experience and knowledge of applications in a web environment

• Proficiency with JIRA and Confluence

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.