Intermediate QA Automation Engineer (APAC/LATAM)

As a QA Automation Engineer at MedMe, you’ll be a key driver in ensuring the quality, reliability, and performance of our pharmacy care management platform. You will work closely with small, agile engineering teams to design, implement, and maintain testing strategies that support our platform across web and API interfaces. This role is critical to maintaining the high standards our 4,500+ pharmacy clients rely on while helping MedMe expand into new markets and scale internationally.

You’ll help shape testing practices, influence development workflows, and ensure new features meet both functional and performance expectations. Success in this role depends on prior experience in QA automation or SDET work, strong programming skills, and the ability to translate complex requirements into actionable test cases.

This role is ideal for someone who enjoys taking ownership of testing strategy, thrives in a collaborative environment, and wants to help MedMe build best-in-class software for pharmacies worldwide.

MedMe is an all-in-one pharmacy care management and medical billing platform with a suite of AI assistants designed to help pharmacies grow their clinical revenue. Today, MedMe is trusted by 4,500 pharmacies across North America to run more than 30 types of services, from immunizations and prescribing to medication therapy management (MTM), chronic disease management, and point-of-care testing. With more than 25 million appointments facilitated, MedMe helps pharmacies unlock new clinical revenue while saving time and improving patient care.

• Design, implement, and maintain automated test suites across web and API layers, ensuring coverage keeps pace with the platform as we scale

• Embed directly with engineering teams to catch quality issues early — before they reach production, not after

• Own the testing layer end-to-end: test planning, execution, triage, and follow-through on failures

• Translate complex feature requirements into clear, actionable test cases that reflect real pharmacy workflows

• Contribute to CI/CD pipeline stability and flag when test infrastructure is slowing the team down

• Help shape how MedMe tests software — identifying gaps in coverage, recommending process improvements, and raising the overall quality bar

• Support expansion into new markets by ensuring the platform meets functional and performance expectations as we grow

• You are a QA Automation Engineer or SDET with a couple years of experience

• You have a growth mindset and you seek out opportunities to grow

• Your communication style is open, concise, and effective; you can easily explain technical concepts to non-technical parties

• You care about the product and about the end-user

• You have knowledge of test activities within release pipelines, including promoting artifacts from development to production through unit testing, regression testing, performance testing and more

• You show potential to lead test design and implementation processes

• You have an understanding of automation workflows and methodologies

• You have an understanding of various test types including unit, integration, end-to-end, security, functional, performance, and load testing

• You are skilled in reviewing automated test results, triaging failures, and verifying outcomes

Required skills

• Proficiency in a high level programming language such as JavaScript, Typescript, and/or Python

• Experience with UI automation tools like Cypress, CodeceptJS, or Playwright

• Experience with API Automation, using technologies such as REST and GraphQL

• Familiarity with a code versioning tool like git

• Experience in managing test cases, test data, test runs, and test results, providing clear feedback and visibility to assess test coverage

Nice to have skills

• Familiarity with CI/CD tools such as GitHub Actions, CircleCI, Argo Workflows, or GitLab

• Experience scripting using bash, zsh, or shell

• Experience writing unit tests with tools such as Jest or Vitest

• Experience writing performance tests with tools such as K6, Artillery, Locust

• Experience adding data test ids to a web application

• Ability to scout emerging industry trends such as AI testing and other best in class processes

MedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate's journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities. This role will follow the below Interview Process:

1. Round 1: Online Assessment (asynchronous)

2. Round 2: Virtual 30-minute interview with an Engineering Lead

3. Round 3: Virtual 60-minute QA fundamentals interview

4. Round 4: Virtual 60-minute technical (live coding) interview

At MedMe, we use AI to help us organize and manage applications, so our team can spend their time where it matters most. Every CV is personally reviewed by a human being; AI helps us stay organized, not make decisions. We believe AI should make great people more effective, not replace the thinking and judgment that great hiring requires.

• Comprehensive Health Benefits: Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs

• Group RRSP: Secure your future with our Group Registered Retirement Savings Plan (RRSP)

• Professional Development: We support your growth with a yearly budget dedicated to learning opportunities

• Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office

• Office Closure for Holidays: Enjoy 1-2 weeks of company-wide office closure during the holidays

• Company Retreats: Participate in exciting on-site team retreats for collaboration and bonding

This is a hybrid position, based at our office located at the intersection of Adelaide and Spadina in Toronto, with in-person work required 2-3 days per week, aligned to operational needs. Occasional travel is expected for customer meetings, partner discussions, and industry events. Remote candidates may be considered on an exceptional basis based on experience.

MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We're looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.

MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

If you'd like more context on MedMe, our growth, and the team you'd be joining, here are a few highlights:

• Globe and Mail – Canada's Top Growing Companies (2025): MedMe was recognized on The Globe and Mail's list of Canada's Top Growing Companies, based on audited three-year revenue growth. 🔗 Link

• Forbes 30 Under 30: Our co-founders were named to Forbes 30 Under 30 for their work building MedMe. 🔗 Read more

• C100 Growth Cohort (2025): MedMe is part of the 2025 C100 Growth Cohort, a selective community of Canada's top scaling companies. 🔗 Link